[Resolved]  Zen3 Infosolutions Pvt Ltd — Irregularities in HR functioning

Address:Hyderabad, Andhra Pradesh

To all employees who are Googling Zen3 infosolutions to find information about this company, please read the following carefully.

You are advised caution in joining this company, they are going through a financial crisis which is carefully hidden by HR employed in this company and have available funds to only sustain people for few months. To give you a detailed example - they run a call center and hire people in batches of 30-40 every 2nd month, the hiring is done in anticipation of increased calls based on their marketing activities (which are not very effective), the moment call volumes drop, excess staff is layed off with 15 days notice, because their finances are so weak that they're unable to sustain higher head counts if sales are not made through calls.

In addition to this, the company is poorly managed with zero benefits to employees and employees are not even given yearly appraisals.

If you do not have a job in hand, then go ahead and join this company with the intention of exiting in 2-3 months till you get a better job in a reputed company.

Those of you who have options in hand and are considering joining this place, please stay away since this is a very unstable company with zero job security, you will be better off working in a job with a lower salary than this place. The HR lie through their teeth and will give you stories about the health of the company, so dont fall for it. People are leaving this place by the dozens and their entire senior management has walked out.

A formal complaint about this company has been forwarded to the employees tribunal and an investigation is pending.

I have worked in this company for 3 months and have spoken to atleast 30 people who have voiced the same concerns about the fraud this company is running and we felt it is out duty to inform people who do not have any information about this company since they do not have a website.

Best of luck
Krishna
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear All,

At the outset, we strongly condemn the above allegations, which are baseless, untrue and posted with a malafide intent to tarnish the reputation of the company.

The complainant was our employee and was asked to leave from our company on purely performance grounds. As per our recruitment policy, HR, during selection process itself, explains thoroughly about training process & period, minimum expectations, weekly evaluations tests and clearing the final evaluation successfully to hit the floor (taking live calls). During the training period and on hitting floor, we have structured weekly / fortnightly assessment of performance and the feedback is given to the employee periodically. Also specific training will be imparted in the weak areas of the employees. Separation will happen only when the employee fails to meet the minimum required expectations. As per the terms of appointment letter the under performers will be sent with proper notice or salary in lieu notice.

We strongly believe and practice performance driven culture in our company since its inception 2003 and has been running successfully being one of the best in the UK Travel industry.

We have a healthy track record of prompt payment of salaries and taking initiatives for employee benefits and welfare activities. Besides our salaries are comparable with any other similar ITES companies in the region. We have a transparent appraisal process through which the performance of the employee is assessed and reviewed.

Zen3 Infosolutions (India) Limited, is running successfully with a high employee satisfaction (ESAT) index with an average of 3 years plus tenured employees in the company. We recruit many of our ex-employees as they enjoy working here. This is a clear evidence of strong company’s culture with a high ESAT, Low attrition and being good Pay Master, which is defined and driven by a strong HR LEADERSHIP.

We are in consultation with our legal department and exploring legal action against the above said person for alleging with a false information in a public forum.

For any clarification on the above, you may feel free to contact us on the below mentioned numbers or through email.

Warm regards,

P Chandrasekhar
Manager - Human Resources
Zen3 Infosolutions (India) Limited
(Formerly Mediatravel Technologies Limited)
email: [protected]@mediatravel.co.uk
Phone:[protected] extension: 415
Mobile: [protected]
www.mediatravel.co.uk
Dear All,

This letter is to inform and advise all of you about Zen3 info solutions. It is not a stable company and they are sacking people saying its due to performance issues, without even trying them out for 3 to 6 months. Can anybody test a persons capabilities in 15 days to 1 month??? They do not have any training in place, no processes its pure chaos. Zen3 info solutions have many employee cases pending against them and its a matter of time before the place closes..

Do not believe in the lies their HR says...they are incapable and do not have any idea of the business.

Thank you
Vikky
Hi Friends,

I got a mail from this company to attend the interview so please advise me so that i can decide.

Please be genuine.

Regards,
Sanjay.
absolutely itz a fraud company im also one of the victim.
Hi,

I am writing just to clear all your views about this company I ruined my carrier joining this company. Any person would join a company as a fresher or a experience person thinking about their future they place their future in company's hand thinking that they would hae great future if we work hard. Here things are biased people who are close to managers would excel. They will be promoted. But people who dont do chamchagiri with managers even if they perform above average they would not be given appraisal nor increment nor incentive what they get is their salary that's it. What I would suggest is if your looking for long run don't join just for 3 4 months period you can join. I joined with basic salary 10, 000 no increment was given they said they put me under observation and fired me after 6months. This company will fall one day because there are many people like me who went through this pain.

1.Senoirs have relationships with managers they rule and hit on peoples stomach

2.Full politics

3.Normal person cannot survive because they have all gimmicks and are manipulative.

4.1 RATING IS ALSO MORE

5.Zero quality.

6.No work ethics

7.People join back because they have no where to go.

8.Hire and Fire

9.And and and they don't even have a courtsey of giving holiday if an current employee dies.
Hi All zen3 is all about fake people and false promises and they know only one thing that is to pay an employee as low as possible and always trys to suck the blood out of agent and other companies dont take anyone from zen3 because they have tie up with zen3 recently I been to a company at tarnaka seasonal holidays and those guys are puppet of zen3 plz dont waste your time before we never got an option we use to kill ourself and suffer but now we have a company at ameerpet which is paying really handsome around 29k to 34k if you have 1+ years of experience and once u go there staff is very friendly and more over u wobt feel outcast as well I guarantee that and this people got guts and they value talent and hard work they dont even need a reliving letter from this company i[censored] have talent go there and be happy most of the senior employees of zen3 have already joined there even team leaders as well, few people who been to uk from zen3 left this fake company and joined there without any notice so dont worry company is very stable and pays on time. ALWAYS wanted to ask zen3 one thing y you treat people as ?

Romy
hi Romy can you please let me know the company name which is in amerpet..
[protected]@gmail.com is my mail id, can you please forward the details

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    Nacharam
    Andhra Pradesh
    India
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