[Resolved]  Zovi.com — order not delivered

Dear Sir,

Please accept our apologies for this inconvenience. We appreciate you bringing this to our notice. We have rectified the problem and the shirt you ordered on 1st of August will be dispatched immediately. We will do our best to get it delivered to you in next 24 hours.
You are our valued customer and we at zovi.com are committed to providing you with the highest level of service. If you have any further questions regarding this matter, please feel free to email us at [protected]@zovi.com.
We hope you like our product, Looking forward to more feedback.

Best Regards,
Team ZOVI

Is this a joke?
First i was informed that my order is cancelled
Of course, management running like a headless chicken, after seeing this complain here, rushed and created another order "25QJ9" and now claiming to deliver by one-day-express service. Do they still think I trust Zovi?
Thank god I didnt pay by credit card or you lose your money and you get nothing... god... beware of these bunch of so called "smart" cheaters.

Zovi.com: you are loser, plz dont bother to send anything, i bought a nice "giza cotton" from Zodiac... enjoy the day. You get what you pay for!
I am already making you a favor by informing people that you acted on the complaint.

Its such a big shame on these guys

Dear Sir
I ordered a shirt through Zovi (order no:QEFJ4) on 17th oct and I got it delivered today(25th).But I’ve made an order for "Smart Grey Front Pocket Regular Fit Shirt" and you have delivered me a Ash colored shirt, quite different from what I’ve ordered. And for last 2hrs I’m trying to call your customer care but that number is getting diverted/no response/busy/not reachable, what I’m supposed to do now? How can take order for one thing and deliver another thing? Don’t you ever want this company for a long run? Those who running this site, Are they nuts? Do you think ZOVI is the only online shop out there?

This is not good . Well It looks like one sided comments . Zovi did deliver my products on time and when I wanted to return the product they refunded my money and arranged for return pick up. I am happy to buy good quality product price's not bad . the only thing they need to have is have more products.

Thank you,
Kiran Annadate

I have got the conformation of the order on[protected]. In the order conformation it has told that i will get the delivery on 13-07-12.
I have track the order, my order has been reached to nashik on 12-07-12.
Every day your courier person calls me and ask that is your cash ready for the payment i will come tomorrow,
every day the same story.
I have called your customer care 4-5 time they also telling, it will deliver to you tomorrow sir.

Whats the problem are not interested in customers or not in require of business.

Please let me you are able to delivery the order or not.

ASAP


[protected] Original message[protected]
From:"ZOVI"< [protected]@zovi.com >
Date: 6 Jul 12 14:32:27
Subject: ZOVI Order Shipped - K55QK
To: [protected]@in.com

Order shipment notification
Dear Customer,

Items mentioned below have been shipped. You should receive your ZOVI products in the next few days.
Shipper Shipment tracking number
Fedex TSCS COD Service [protected]

Please go through our customer-friendly delivery policy here.

If you have any questions, concerns or suggestions to improve our products and/or services please do not hesitate to contact us.
Order #: K55QK

Order Date: Thursday, Jul 05, 2012 @ 08:11 PM
Payment Method: Cash on delivery
Expected Delivery Date: Friday, Jul 13, 2012

Shipping to:

Chintu
Dr HOuse, Ashok Stambh, Nahsik, ashok stambh
Nashik - 422002
Maharashtra - India
Mob: [protected]
Email: [protected]@in.com

Need help with this order?

[protected] am to 9 pm )
[protected]@zovi.com
http://twitter.com/ZOVI
http://facebook.com/ZOVI
Product
Stretch Slim Fit Blue Medium Washed Jeans ( Size: 38)
PURPLE BACKFIELD EMBROIDERED PIQUE COTTON POLO ( Size: XL)
Yellow and Navy Broad Stripe with White Collar Polo T-shirt ( Size: XL)
White and Pink Broad Striped Polo T shirt ( Size: XL)

Disclaimer:In case some of the items in your order are missing from the list below, they will get shipped in a separate shipment.
Thanks again for your purchase. We appreciate your business and hope you'll tell your friends about us!

We go out of our way in bringing you quality products and hope you will enjoy the product and the experience of buying it from us. If for some reason, you are not happy with our product/service or have suggestions on how we can improve them, just let us know. We're listening and eager to have you and your friends as satisfied long-term customers.

Click here to know more about our referral program ZOVI CLUB.


Have a great day!

Thanks,
ZOVI Support
ZOVI

Dear Sir
I ordered a jaiket through Zovi (order no:RMZSR)order date :24/11/2012 shipment id #:390473 and I got it delivered .But I’ve made an order for "Smart Grey Front Pocket Regular jaiket " and you have delivered me a green colored jaiket as well as this jaiket is so large to fit my body, quite different from what I’ve ordered. And for last 4 days I’m trying to call your customer care but that number is getting diverted/no response/busy/not reachable, what I’m supposed to do now? How can take order for one thing and deliver another thing? Don’t you ever want this company for a long run? Those who running this site, Are they nuts? Do you think ZOVI is the only online shop out there?

order no # :RMZSR
SHIPMENT ID #: 390473
CONTACT NO = [protected], [protected]
MAIL ID= [protected]@gmail.com

I ordered (TBTEC) a sweatshirt for size "S". But i think i got size "XL"... When i contacted them to return the order, they said that since it was under "Thanksgiving offer", it cannot be returned. So I asked for a smallest size & they said they don't have that either...Now I am stuck with that order...totally worthless for me...
All the response I am getting is sorry for the inconvenience...

Whats funny is that with this sweatshirt, I ordered another top for same size "S" which is absolutely fine with me... I think that these guys must have been out of that order & wrongfully gave me "XL" size...

All I want is to exchange that product & if they don't have it...then I want my money back...

But these guys are refusing on both...This is just unacceptable...I am never going to shop from ZOVI again & will refrain my friends to do the same...This has happened with me...could happen with them as well...

U guys are good for nothing & I am not going to leave this matter here...

This is very bad your executive is not answering the call i am feeling v sick about all this actions really it is v.bad if it continues it will be v.bad

4. Room of the ground floor is like slum. In your site that rooms are not visible.
5. Their is no hospitality provided to us and others party also.

Many other things that i not mentioned, but it happened to us. I do not expect this incident from your end. We are really upset and unsatisfied with you. I think lots of others tourists also faced the same problems. I don't know are they inform to you or not, but i am informing you for your betterment.
I must inform these to my friends and also i will write blogs and forums about your poor quality services.

Yours Sincerely
I Sabyasachi Mitra, Residence of Burdwan town had booked your hotel on 30th Dec, 2012 1st Jan 2013 to spend good time at Chandipur.
I have heard lots of good thing about your esteemed hotel. But this time we had horrible experience. I m

hi zovi team my order number zjqeka still it is not delivary plz check and do needful

They are really cheaters in the world of Online Marketing.. I have given an order for 3 graphical T-Shirts where i had selected XL size and i have paid through my net banking also as they said in my place cash on delivery is not possible. But these stupid peoples made me fool and has delivered me 1 XL and 2 XXL tshirts. Even same thing has happened with 1of my frnd also and the issue is size. My question is if you cant deliver the right thing in a right way then why unnecessarily showing off in social media sites.

So easily i got the delivery of 3 t shirts where all the size tag was of XL but in real 1 T shirt was XL and remaining 2 Tshirts were of XXL... Such a cheater...

Please dont blv them and do remember for future reference as it will work for us online shoppers.

Thanks &amp; Regards
Raj
[protected]

no delivery

My order no ZBBBG6 one kurta has not been delivered, Actually I had returned wrong size kurta but they are not giving replacement.

Exchange my shoes as i want one size larger

Please give me details of how can i exchange my shoes to one inch larger.