Zuari Furniture — Very poor quality & pathetic service
Hi, this is Vik...we bought 2 wardrobes, a double-bed cot & a small dressing table from one of the dealers in Banasvadi, Bangalore (Maharaja Furnitures)...the furniture quality is just absolutely rubbish, there were enormous billing issues with the dealer - we came to know from the company engineer that the dealer had charged us at least 15% extra than what the furniture was actually worth - we were promised a different set of wardrobes and the ones that were delivered were much smaller - we accepted that and now a few months later - the hinges have just coming out - there is no single service centre - forget a call center where I can talk and have the service guys come over and do the necessary repair work - there is just one phone no given on the company website - now that is a chennai no - and to top it all, that is a WRONG number - is there anybody in this particular birla group who considers customer satisfaction a necessity for long-term business survival.
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