CompuIndia — Worst customer Service ever

Address:Bangalore, Karnataka, 562123
Website:www.compuindia.com

I ordered my laptop on 6th of November 2016, It was festive season during the time and I was supposed to get additional 2 yrs warranty with other Gift Vouchers.

But compuIndia delivered me the product on 29th of NOvember and when I emailed them about my additional 2yrs of warranty they asked me to contact Dell for it through email, however dell denied any support as the registration of the laptops to avail the offers were closed during 14th of November.

How can I register my laptop before 14th of November when it is still not delivered to me ?.

And more over, the specification on the site for dell inspiron 7560 says processor clockspeed of 3.1 GHz (That is why I chose this model), but the delivered inspiron 7560 has 2.50 ~ 2.70 GHz speed where 2.70GHz is the maximum speed. If the maximum speed is 2.70GHz why do they have lie in their specification ?. My laptop costs around Rs 68000/- . If I call dell support guys they ask me to talk to CompuInda and If I call CompuIndia's support its been 8 days now, I have tried calling them daily, they are still not reachable.
They communicate through email and asking me to contact dell regarding this.

I am seeing the worst customer support from both DELL and CompuIndia . Worst guys in the market. Shame on you
+4 photos
Was this information helpful?
No (0)
Yes (0)
CompuIndia customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Greetings from Compuindia!!!

We apologize for the inconvenience caused to you.

Please be informed that the time period for the offer registration is within 6 day from your order date.
To register for the offer you need not wait for the shipment to be delivered. As the order is been placed with in 24 hrs an auto generated invoice will be sent to your registered email id, referring to which you could have registered for the offer.

With Regards,
Support Team
Kavitha Ramachandra's [Complaint's author] reply, Dec 14, 2016
Dear Sir,

No where in the invoice is mentioned to me that I need to register to avail the offer, How will the customer get the information on the Registration process ??

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CompuIndia
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    53
    Pending
    0
    Resolved
    18
    CompuIndia Address
    Plot# 59, C/o YCH logistics Pvt Ltd, Maheshwari Nagar, Mahadevpura, Whitefield Main Road, Bangalore, Karnataka, India - 560048
    View all CompuIndia contact information