Cool Cab, Mumbai — Overcharging taxi fare, not using meter

Address:Mumbai City, Maharashtra

Took Cool cab taxi no. MH02 BQ 2490 from Grand Hyatt Hotel in Santacruz, Mumbai to Goregaon East at 8.30 pm on 31st JUly 2015. Taxi refused to charge by meter. I agreed to the Rs. 500 charge (Uber charges 250, but I was unable to book one). On reaching destination driver returned only 300 out of the 1000 I gave him saying I had made a detour on the way. This was true but it was less that 500 meters! I argued took his photo and car number. He then returned 100 but sped away with the balance. While the amount is not much I would like to know what I can do to bring him to book and fine him. Please advice.
+2 photos
Was this information helpful?
No (0)
Yes (0)
City Cool Cab customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    City Cool Cab
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    25
    Pending
    0
    Resolved
    11
    City Cool Cab Phone
    +91 76 6655 4466
    +91 90 2297 3712
    City Cool Cab Address
    Naju Mansion, 1st. Floor, Flat No. 3, Room No. 6, 54, N.T. Parikh Marg, Colaba, Mumbai, Maharashtra, India - 400005
    View all City Cool Cab contact information