[Resolved]  mGinger Deals — payment deduction without confirmation of order

Address:

Mumbai City, Maharashtra

hi,
I ordered manicure deal at mginger deal.com which i didn't received at all. When i was worried as i didn't received my order after long time of order placement.
details is as follows,
I had placed 3 times the order of which two transactions failed and I got the acknowledgement too,but the acknowledgement for successful transaction i didn't get.I wrote this to [protected]@cc avenue.com and even acknowledgement of request receipt i didn't get.I too contacted mginger support team who asked for order id details which acknowledgement receipt i didn't receive at all else said will get the amount credited back to my bank account.
this happened when i complained about this.As i don't want my money credited because it is inconvenient for me as i want my ordered product, else i would have purchased from other sites/shops.
If the order is not confirmed one should not get the sms stating the money has deducted by company's name on registered mobile no by the bank which i got.
another problem is how they will credit my amount as i had paid by debit card and that account has been closed recently by me.

regards,
ap