[Resolved] Country Club — Cheated me and many others on the fitness club in Pheonix mall | |||||
Paid membership fees for a year in a moth they closed down and even before they closed they took new membership and one fine day closed it without informing members. I visited the Andheri office and the Manager Rakes Kumar assured that the cSh would be refunded. It has been two weeks and now he is evading my calls. the whole organization is corrupt and rouges. I would like to know what the consumer court is doing when are flooded with complaints on Country Club. This is treated as a joke while poor customers suffer. Was this information helpful? | |||||
Complaint marked as Resolved
Country Club India customer support has been notified about the posted complaint. Verified Support Feb 02, 2016 Country Club India Customer Care's response Dear Member, Good afternoon! We have gone through your queries and understood that you have been not given full information. We condemned the word Fraud& Cheated used by yourself as the Company is very much genuine. We are sending more than 3000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.We are giving overall services to approx. 10 lakh members across the globe on a yearly basis in our all four verticals. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en Members Feedback Click the link http://reviews.countryvacationsindia.com/ I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok& Singapore where you can opt for a holiday there too. For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected] . Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team. Country Club Hospitality and Holidays
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 1 Comment | |||||
Comments
The number for RAKESH Kumar the so called Manager is [protected] and he cuts all calls.
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016