[Resolved] Country Club India — Cancellation of membership as it is all false commitments

sri_r53

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560016

Hi

We were promised of many offers before getting the menmbership which are below :
1.When we book for a lodging, there will be Free pick and drop facility from the Airport to the country club property : When called the customer care they said these services are not under the agreement and they are paid services.
2.When we book for a loding with country club(CC), there will be free cab provided by the CC for visitng the places : When called the customer care they said these services are not under the agreement and they are paid services.
3.Informed me there will 40% discount on booking the flights :When called customer care, they informed there is no such offers provided by the country club.
4.When paid through EMI option through credit card, the advisor informed it will be 0% interest. Whatever the credit card interest is calculated. It will be refunded, after following with the same advisor advisor multiple times there was a rude response saying there will be no refund.

These are few offers which are mentioined, but there are many other offers which are promised before getting the membership. I wanted to cancel or sale the membership, paid Rs.54000 to become a member. Please refund my money or provide me the details when I can claim my money back.

Regards,
Sri

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Complaint marked as Resolved

Country Club India customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2016

Country Club India Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com http://reviews.countryvacationsindia.com/ Best Regards, Response Team Country Club Hospitality & Holidays

Apr 10, 2018

Updated by sri_r53 Hi,

Am raising this complaint again, I have been getting calls from country club for AMC charges payment. Requested for cancellation of this agreement long time back, I did not see any response from country club. Now they are asking me to pay cancellation charges for canvelling the agreement. Didnot use any of there facilities these 2 yrs. As per there agreement if we do not use there services they will not charge any AMC. Am not going to pay anything for cancellation. when i have taken this agreement i was informed there will be no cancellation charges, when i cancel this agreement i will be refunded my money Rs.54000 that is membership charges. Now I know i lost my money, I wanted to cancel this agreement. Am not going to pay any of your AMC's, cancellation charges. If you force me to pay all these will take this forward consumer court. As I already see there are lot of people already complained against country club for money refund and cancellations.