[Resolved]  Country Club India — Cancellation of membership unsatisfied against sales commitment & real trip situation.

Address:Chennai, Tamil Nadu, 600036
Website:www.countryvacationsindia.com

Membership No : CVCH5CLUB30LB193262
Many Flaws in Sales commitment & real Trip situation. I want to cancel or sale membership, Total paid Rs.285000. Please refund my money with interest for burden.
1.No rooms available as per my request even if advance plan
2.Restrictions on holiday split, Food coupons usage, Poor guidance
3.No leverage in Hotel.
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2016
Country Club India Customer Care's response
Dear Member, Good afternoon! We have gone through your queries and understood that you have been not given full information. We are sending more than 3000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.We are giving overall services to approx. 10 lakh members across the globe on a yearly basis in our all four verticals. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en Members Feedback Click the link http://reviews.countryvacationsindia.com/ I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok& Singaporewhere you can opt for a holiday there too. For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected]/67484444 . Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team.
Complaint comments 

Comments

Dear Sender,
We are well aware that you have resorts.
I did not agree to take membership only based on resorts.
I was given lots of commitments like 40% discount on flight fare, any time resort bookings, VIP preference in resorts & many support for Trip.
Your sales team mentioned, you will be like Guardian thru out the Trip.

All are Contradict in reality. You will provide only rooms 12:00 noon to 12:00 noon, that too in advance.
"No other service I am given".

This is not user friendly & My family don't feel secured with country club any more.
--> You have more than 30000 members, i dont know how many are happy.
But I am not happy for sure. Kindly allow me to quit country club & inform necessary steps for refund.
Can you please cancel my membrship i have raised a request in your response team website my details are as below.

Membership No CCDL62V10LB23736

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