[Resolved] Country Club India — Cheating and frauds | |||
I visit country club, begampet, hyd. On 25.05.2016 and i shock to now that membership was issed, but the amount showing balance due which was already paid. As i gone with family to now, how their will welcome the members and giving service, but as their was no response and very bad service you can also see the photos that how the 3 star or 4 star country club, begampet, hyd. In dinning room their are plastic chair's with local tent house used that iron tables. Giving water in plastic glasses, salts in small cups, tamato sauce in ordinary plastic cups, etc... And tasteless food and very bad service. I had got totally shock that this type 3 star or 4 star like look service that their are giving at the head office country club, begampet, hyd. But imaging that how their will other places of it site. I thinks that it was totally waste type of membership this like place. As at the presentation tell one think and giving third class service. As it was cheating the people. Please cancel my membership and return back my money. Was this information helpful? | |||
Jul 24, 2016 Complaint marked as Resolved Country Club India customer support has been notified about the posted complaint. Verified Support Jun 23, 2016 Country Club India Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
1351
Pending
0
Resolved
390
+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
This is regarding misbehaviour of your representative Mr. Manoj in your Shalimar bagh office address is :- DLF City Center Mall 310 AP Block 3rd Floor Delhi.
I got call from Anjali from this office saying that we will get free voucher for holidays in your resorts in India. I got an sms giving the code: ccil20p (you can cross check this also)
I visited your office with my wife on 22nd June where we were attended by Mr.Puneet very gently..But in the last, his senior Mr manoj (manager) tried to insult my family values and forced us to take your membership against our wishes..He misbehaved with my wife also...
I immediately decided to leave your office there and then. As a part of courtesy he even did not provide us the free holiday voucher as promised...
I Just wanted to bring this whole incidence in your notice so that this kind of incidence will not repeat in future with anyone.
Regards
Vinay Kumar