[Resolved]  Country Club India — Country Club Fraud

Address:

Faridabad, Haryana

I don't want to continue my membership with Country Club and want my money refunded. I have been forced into this membership by offering loads of benefits which are false. They have not given time to read the agreement nor to consult by making the statement that this offer is valid for today only. (But i got to know that many people got this offer after that day also). I have been told that i have to pay the membership amount in 18 Months EMI, which was not done and I confirmed it with SBI also. I have converted it in 24 Months EMI after consulting with Country club Manager with Rs.15, 950/- interest charges and Rs.750/- processing fees. They have promised to pay the interest charges(by sending draft) but they don't and offering different offers against them. At the time of membership they have not disclosed that the membership is non refundable.Now I have to pay approx. Rs. 3000 every month from my earnings, I don't have any faith in their commitments and that's why I want to cancel my membership with Country Club India and get our hard earned money back. Dear Sir/Madam, I don't want to continue my membership with Country Club and want my money refunded. 1. They have not given time to read the agreement nor to consult by making the statement that this offer is valid for today only. But i got to know that many people got this offer after that day also. 2. I told them I can't pay Rs. 55, 000 so they told that they will convert the membership amount in 18 months EMI as they have tie up with SBI and other banks. They told that I will receive a message after it has been converted to EMI from SBI. But I have never received any message. So I called up the SBI and they told that they have not received any request from merchant to convert it into EMI (I have also seen in the merchant documents sent by [protected]@sbicards.com as EMI option is not selected in it also). 3. After that I have called them so many times and visited their office also, then they told that due to some problem we are not able to convert it into EMI, so you have to pay full amount or go with SBI EMI option as your own and we will pay the interest charges. I told them to cancel the membership but they said it is non refundable which was not told at the time of taking membership.(All the conversation and details I have sent earlier at [protected]@sbicards.com). 4. They are giving me different offers against the interest charges i.e. of Rs.15950/- : Manager told to waive off first two years Annual Maintenance charges, but got a mail from customer support which was different i.e. waive off first year charges and some spa coupons (Coupons are useless and are also with me which they have given at the time of membership and the executive told that if you need more just come and take any time they are free). Now they are giving more coupons. 5. I told them that what is the benefit to you as you are giving 7500 (AMC waive off) + 15, 000 (Spa coupons already have) + 15, 000 (Coupons offered) i.e. 37, 500, it is better to cancel my membership and refund the money so that no one will suffer. 6. Customer support and Managers no one is helpful in resolving the problem. They are their to make fool of innocent people. I have also received few calls from Delhi NCR those people are also victimized by Country club. Mridul Bhardwaj