| Address: | Chandigarh, Chandigarh, 160009 |
| Website: | www.countryvacationsindia.com |
I have purchased one membership of country vacation 10 years holidays package in june 2013 costing approx rs.80000/-. And approx rs.8500/month as amc charges. Two years amc charges i have paid i.E. Total i have paid to country vacation rs.96000/- till date.
Vacations were purchased from below mentioned office:
Country vacation office from where i purchased the member ship
Sco-44-45, above punjab national bank,
Top floor, sector-9d, madhya marg,
Chandigarh. Pin code-160009.
Ph. No :[protected].
This was in name of my wife mrs. Puja chadha w/o nishant dawer
Member ship no - cvcdg1v10lb150399
At that moment they explained everything and assured that if i will book holiday in 3 month advance they will book it surely. But when i asked on 8th july booking for goa in first week of oct 2014 but in first attempt they refused by saying that all accommodation is full so my request cannot be fulfilled.
Even after 3 months advance booking not available. At the time of selling this holidays package they assured that holidays will be definitely confirmed if booked in 3 months advance.
After this i submit request for refund of all my money as i didn’t got satisfactory service from them. But they stopped replying emails. On telephone i spoke to chandigarh office; they asked me to call hyderabad office. But never got any booking. Then i started searching contact mail ids on google and take as many as in loop hoping that may be anyone can help. Every time i got reply in mail that our executive will call you in this matter but i never got any call.
Now after approx 2.5 years so much follow ups i have to take final step to get my hard earned money back. So i sent a legal notice to get my money back but even after receiving that notice they didn’t respond. Just i received one call from there delhi office executive that they will look into the matter and will call me.
But till date i haven’t received any call but continuously receiving calls for amc due notification.
Now i need consumer forum to help in this matter.
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My membership no is ccdl61club30lb24514.
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on: 040- 040 44331360
E-mail Us On : [email protected]
Best Regards,
Response Team
Country Club Hospitality & Holidays