[Resolved]  Country Club India — Fraud & fake commitments

Hello All,
Its a very big disappointment that i have to write this email as i had not expected this from such a reputed club with so many branches and so many outlets around india, I Rehan Bellara i visited country club on dec 28th and finalised the membership on the spot by paying a token amount 5000inr in terms of cash payment handed over to mr akhilesh which reciept was not given to me nor have i recieved it till date
& what felt fishy to me was if i had handed over the cash to Mr. Akhilesh on the 28th of dec then how is it possible that online it shows me that the 5000inr was creditted to my payments on 13th of january 2016
How can the companies representative take cash on the 28th and credit it to my account after 15days approx screenshot given below.

The deal i was offered was after giving the cheque i shall be recieveing the card withing 15 days from date of cheque clearance and a cash back of ₹9000/-, 15-20 days after the card has been recieved by me.
The cheque was given by me on 1st jan 2016 and was cleared by 5th jan but i failed to recieve the card within 15 days infact i had to repeatedly make calls to akhilesh & at once i even caught him avoiding my calls & i had to make calls to mr akhilesh from other numbers & finally i recieve th card after a month in the month of February after all the harrasment faced.
The second part of the deal was "SIR AS SOON AS YOU RECIEVE YOUR CARD 15 DAYS WITHIN THAT YOU SHALL GET A CASH BACK OF 9000/- either NEFT OR DD"
Failed failed
I got the card 1st week of feb and afta that i had to repeatedly call & call and then i was said that 3 cheques of 3000 would be given i Even agreed upon that but i got only 1 cheque after calling and following up with Mr akhilesh for almost 12-15 days & now finally the worst part of the deal its march now its been almost 2 months making the payment & now mr akhilesh tells me SIR i cannot commit when will the second and third cheque come
" I WILL LET YOU KNOW THE DATE OF THE CHEQUES AFTER MARCH 31st so what is it SOME KIND OF joke how can he even say that & when i ask him to give me his seniors numbers or mail ids he says hes the only senior and no one else is there

People join clubs for purpose of entertainment and relaxation but its already been a trauma for me from the begining it was pathetic no professionalism no proper commitment i hereby request higher authorities to kindly take some action so other customers should not face all what i have faced because when Mr akhilesh goes wrong infact i must say very wrong it will somewhere affect the club he represents.
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2016
Country Club India Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com http://reviews.countryvacationsindia.com/ Best Regards, Response Team Country Club Hospitality & Holidays
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