[Resolved]  Country Club India — Member made in 2012 but issued membership card in sept., 2015

Address:Hyderabad, Andhra Pradesh, 500016
Website:countryclubworld.com

I was made a Country Club Member in Kolkata by paying Rs25, 000/- with Club membership in Baraipur & Gym Facilities elsewhere in the City. We were given a temporary card for me, wife and 2 children aged 21 and 13 years.
The original card was sent in September, 2015 of mine & wife. They say that the elder son is now above 25 years so he cannot be entertained as member. The younger son's documents are not available with them so they will not issue card.
Now they have been sending emails asking me to pay some Rs8300/- for AMC Charges for all these years. They staff at their local Kolata office says that we have to pay and upgrade to new membership then only we will be offered services.
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Oct 12, 2016
Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2016
Country Club India Customer Care's response
Dear Sir, we just viewed your experience here & the inconvenience, in regards to your Membership Holidays is deeply regretted. If you still have any issues, Kindly click or copy and paste the link http://countryclubindia.net/reachus/to browser and give your details of your membership, so as to help you and understand the issue better to resolve. Kindly quote the reference number to track your complain which your will receive via e-mail on your registered e-mail id. For Country Club Membership call us on:[protected] E-mail Us On :[protected]@countryclubmail.com For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Have a great day! Warm Regards, Central Customer Care team, Country Vacations. http://reviews.countryvacationsindia.com/
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