[Resolved]  Country Club India — Membership sold with false claim

Address:Ratlam, Madhya Pradesh, 457001

Membership application CCDL61CLUB30LB23455 Dear Sir/Madam, I am writing the application with a deep regret that I have applied for your club membership for my wife shalini Jain on 13.12.2015, Sunday through your company employees visiting my city Ratlam (M.P). I have paid a some of Rs. 1, 75000/= (One lakh seventy five thousand) through my HDFC bank debit card in two transactions Txn ID[protected] dated 13.12.2015 For Rs 100000 Invoice No[protected] Txn ID[protected] dated 13.12.2015 For Rs 75000 Invoice No[protected] I have received a call confirming the payment received and membership details however I do not want to proceed with the membership due to the following reasons. 1. One I-Phone 5S was promised to provide next day( 14.12.2015) but your staff has vacated the temporary office in Ratlam and now their mobile numbers are not responding. 2. They have informed about opening of a country club health center in Ratlam very shortly but now it came to my knowledge that there is no such plan in the near future. 3. We have tried contacting your delhi office[protected] and[protected] but both the numbers are temporary out of order. 4. Many other verbal commitments are not clear in your welcome email dated 13.12.2015. Based upon all the above points, I feel very unsatisfied and disturbed. Therefore, I urge you to cancel my membership application and refund the payment in my same HDFC bank account. Kindly reply this email within 24 Hrs of the receipt so that We can decided future course. Thanks and regards Dr.Kirti Prakash Jain Shalini Jain Ratlam ( M.P)
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2015
Country Club India Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com http://reviews.countryvacationsindia.com/ Best Regards, Response Team Country Club Hospitality & Holidays
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