[Resolved]  Country Club India — Money not returned

Address:Hyderabad, Andhra Pradesh

Hi, I bought a country vacations membership product. They charged me 1, 10, 000 and said it is a 24 month EMI but they charged me for 12 months EMI. I asked for a refund after raising complaint. they agreed to pay 10000 as compensation but they provided only 5000 and remaining 5000 they never returned. trying to reach the person or the company resulted in vain. they either never respond or says they will call back but it does not happen.
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2015
Country Club India Customer Care's response
Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en One more Information we would like to give you that we have now our presence in Malaysia and you can opt for a holiday there too. For further any queries please login to our below mentioned portal link and give your complete membership details. You can also reach us on below numbers and e-mail Ids For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team. Country Club Hospitality and Holidays
Complaint comments 

Comments

Hello Chandra, could you please share your mobile number ? I am also facing problem with country club.
we will talk on phone.
Hello Chandra,


Please share your mobile number, i am also victim .
Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.

I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link
https://play.google.com/store/apps/details?id=com.ccil&hl=en

One more Information we would like to give you that we have now our presence in Malaysia and you can opt for a holiday there too.

For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected]/67484444 .

Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership

Best Regards,
Response Team.
Country Club Hospitality and Holidays

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