[Resolved] Country Club India — No fulfillment of commitment. Misselling of membership | |||||
I took membership no CCDL61BPCLUB30LB22181 Was promised at the Time of booking following One fully paid 4night 5day holiday any where in India inclusive of transfers, airfare Food. Stay and sightseeing which will be extra from membership holidays but the persons concerned are not hearing and very rude like karan Gupta .Mr Kapil says that only mr Karan will do who have made promise.so look into matter at the earliest contact no[protected] Was given kandy. holiday but on paper it is Bangkok Was this information helpful? | |||||
Nov 28, 2015 Complaint marked as Resolved Not resolved. No reply inspite of repeated calls. Gave false commitments flight vouchers could not be utilised due to late confirmation of tour
Bad condition in resort
Wants for refund Country Club India customer support has been notified about the posted complaint. Verified Support Oct 06, 2015 Country Club India Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
The non-refundable clause mentioned in the country club agreement doesn't stand in the court as it is a one sided verdict. This was already mentioned by Ludhiana court against these same frauds named Country Vacations. These are the steps, you should follow.
If the payment was made less than 10 days ago, file a cancellation request and file a dispute with your bank. There is a 10 days cooling off period with any agreement.
If the payment was made less than 2 months ago, file a cancellation request and file a dispute with your bank. Depending upon the bank, you might receive the refund. HDFC is a bank which is known to provide refunds in such case.
If the payment was not made using a card, or if 2 months have passed, send a formal cancellation request to country club ( email to their customer care id from your registered email id ). Also, send a registered post to Country club with the same complaint. Send it to their local office as well as their head office. Give them 15 days to respond. They will try to give fake replies and try to lengthen the process. Just stand firm for the cancellation of membership. After 15 days, file a consumer court case. If you have any issues, feel free to post it on
https://www.facebook.com/cheatedbycountryclub
We also have a dedicated website - http://cheatedbycountryclub.in/