[Resolved]  Country Club India — No response after payment

Address:Hyderabad, Andhra Pradesh
Website:www.countryclubindia.net

I am a member (Membership No. 48661) at Mumbai. I received call from Hyderabad head office, AMC department. They offered me a scheme for discount AMC payment for 3 years. Along with that I was promised activation of expired holidays, some food coupons and additional holiday packages.

After I made the online payment, The AMC department person, Mr. Rajesh, who had called me with the offer, started to behave as if he doesn't know me and he didn't care a bit even when I told him all 10-12 calls that I have a receipt for the payment. He just took my membership number and said that in 15 mins you will get confirmation for all the above things But it seems that 15 mins are not yet over.

I feel this a cheating scam where the payment is diverted to some personal accounts and now they cannot give me any promised club services because the payment has not actually gone to the club.

The payment acknowledgement is attached herewith.
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2016
Country Club India Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com http://reviews.countryvacationsindia.com/ Best Regards, Response Team Country Club Hospitality & Holidays
Complaint comments 

Comments

On 15 May 2016, I got a call from Country club /Mumbai Kandivali West saying that you have been selected as lucky draw winner for dinner set and some additional prizes. For collection I need to come along with my wife at Country Club in Mumbai, Kandivali West
So we went there for the collection of our price. After reaching their Mr Suraj and Chand of Country Club attended us & told us to attend the session to know about country club after which we will give you the free gift.
Mr Chand explained me about Membership Charges.
they offered 10 yrs Membership in Rs. 1, 40000 Thousand/- . I told him that this is very costly & I cannot afford this. Then he offered 72 Thousand/- for 10 years membership. They promised me that would convert this amount into 2 Years EMI, but they never informed me the transaction fee and interest facility that they had. they said that they will convert the amount in EMI’s installments and will refund the interest Amount of Rs 10 Thousand Also I was not informed that the Annual Fee is of 8000/-
Based on this I gave them my credit card for payment of Rs.72000/- from my HDFC credit card & to covert it in 24 Months EMI. After payment they ask me to sign one paper but not provided me enough time to read the same. So I signed by going through some Terms & conditions. Upon the confirmation call i got to know that there in no EMI facility is given I’ll have to pay all the relevant taxes which will occur according to the RBI bank, apart from that the verification caller informed me about the AMC which was again a shocker for me, Also I have a 2 kids one of them is over 12 Years of age, and as per their agreement copy kids will be considered below the age of 12. I did not complete the verification call which was made from their Hyderabad office, I told him to stop this service immediately. Then I was given one of the managers number, Mr Michael. to follow up on the refund, it’s been a week he’s trying to avoid my calls and giving bull excuses. I am going to wait for another one week for my refund or else i’ll have to take local police help and to file a FIR against this fraud people.

fraud service by country clube

it was cheating club just close it . requesting why action is not taking on country club

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