[Resolved] Country Club India — Non compliance of agreed terms | |||||
I am member of country club India. Till 25th Dec' 2015, three AMCs were due which were required to be paid to revive all the benefits. I was going to book a holiday during that period. One of their representative called me and mentioned that if I pay the remaining AMCs now, I will get several benefits as 1. 25% rebate in due AMC 2. 2000 INR food voucher applicable for 6 months 3. Hotel accommodation as per my requirement and if in associate hotels then will also get food vouchers worth Rs. 1000/day 4. additional one holiday 5. Revival of all the holidays She mailed me that how much I am required to pay and she will pay all the agreed benefits. But among these primises, she only complied 5th commitment easily and booked holiday as per my requirement which caused additional 2000 INR food voucher on them. I sent them several mails regarding compliance of all the commitments. I have asked them several times to issue food vouchers but they are unresponsive to my mails. They have not replied even a single time. So I decided to withdraw my membership. I mentioned them to return all the money I have paid. But till date they are unresponsive even after complaining at central customer care. I need my all the money including subscription and AMCs as they are not looking as good people Was this information helpful? | |||||
Complaint marked as Resolved
Country Club India customer support has been notified about the posted complaint. Verified Support Feb 25, 2016 Country Club India Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Further Assistance call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com
http://reviews.countryvacationsindia.com/
Best Regards,
Response Team
Country Club Hospitality & Holidays
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
1351
Pending
0
Resolved
390
+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Became member,taken membership fees and after that no card or anything
Shameless country club taking public money on fraud basis and cheating.I want my mooney back and cancel the membership.