[Resolved] Country Club India — Non refunding of the partly paid membership fees amt rs 30000/- even after membership cancellation | |||
I was mesmerized into taking the club membership, by using superb marketing techniques & promising the moon on 17th of march 2013 by the companies marketing team located in pune, oundh. Among many other things promised & mentioned i was specifically said that i do not have to pay any annual amc as it is applicable only to club vacation members, & i am not a country vacation member. When i pointed out that it is mentioned in the agreement clause, they said that it is a common "from" for country club members & country club vacation ownership members, (Thus this clause) & that they will it removed & they will give me a letter to that effect. I was given an option to pay the membership fees of rs 50000/- as 10000/- immediately & balance in 18 emi's. Details of how to pay the emi's were never given to me & as i had been following them for the amc waiver letter their representatives took rs 10000/- twice from me mentioning that i will get the amc waiver letter soon. Till date nothing has been recd & now since last 6 months they are following me up to pay the amc. Due to this reason i had asked them 6 months back, to cancel my membership & refund the amt 30000/- paid by me. But they are adamant & are not willing to refund the amount mentioning that it is non refundable & that as i have not paid my membership amount fully, the membership is put in dead account. Pls help to get the refund of rs 30000/-. I have all the record of e. Mail correspondences i had with the company along with the name & mobile nos of the company executives with whom i had discussion at various times. Was this information helpful? | |||
Complaint marked as Resolved
Country Club India customer support has been notified about the posted complaint. Verified Support Jul 07, 2015 Country Vacations Customer Care's response Dear Shailesh,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Shailesh Agrawal [protected]