Country Club India — Refunds not processed | |||||
It has been more than 4 months since I joined CountryClub. I was advised that my wife and I had been selected as lucky winners (well not so lucky) as we are getting the membership for just 40k. I was informed that the conversation is been recorded. I was advised that if I use credit card I will not have to pay the interest fee and the convenience fee which the bank will charge me. A draft with the appropriate amount was promised. Its been more than 3 months now I have been given false promises. Absolutely NO contact over the phone was initiated by the company. Now a days my calls, messages and emails are being ignored. I have tried visiting their office but to be precise "TAARIKH PE TAARIKH AUR TAARIKH PE TAARIKH MILTI RAHI HAI" Concern person to be held responsible are: Piya Turilay - [protected] and Paras Sir. Somebody please help me get my refund. (Aprox 12k) Thanks and regards, Ashish Adhav [protected] ashish.adhav.[protected]@gmail.com Was this information helpful? | |||||
|
Country Club India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
1351
Pending
0
Resolved
390
+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
The non-refundable clause mentioned in the country club agreement doesn't stand in the court as it is a one sided verdict. This was already mentioned by Ludhiana court against these same frauds named Country Vacations. These are the steps, you should follow.
If the payment was made less than 10 days ago, file a cancellation request and file a dispute with your bank. There is a 10 days cooling off period with any agreement.
If the payment was made less than 2 months ago, file a cancellation request and file a dispute with your bank. Depending upon the bank, you might receive the refund. HDFC is a bank which is known to provide refunds in such case.
If the payment was not made using a card, or if 2 months have passed, send a formal cancellation request to country club ( email to their customer care id from your registered email id ). Also, send a registered post to Country club with the same complaint. Send it to their local office as well as their head office. Give them 15 days to respond. They will try to give fake replies and try to lengthen the process. Just stand firm for the cancellation of membership. After 15 days, file a consumer court case. If you have any issues, feel free to post it on
https://www.facebook.com/cheatedbycountryclub
We also have a dedicated website - http://cheatedbycountryclub.in/