[Resolved]  Country Club India — The company is misguiding and not fulfilling their promise

Address:400104
Website:countryclubindia.net

Dear Sir/ Madam,

I am feeling highly disappointed to share the following with you:
1.
I was been informed that on subscribing to the life long vacation charges, I will be eligible for a free return ticket. Till now I have not received the same.

2.
I was been informed that on referral, I will be entitled for a gold coin. I gave one referral but did not receive any gold coin till now.

3.
I paid an AMC of 3 years for 2014-17, by paying an advance amount of Rs. 10000 on 7th October, 2013. However, last year when I was trying to book my holidays for Dubai/Bangkok, I was informed that my AMC is pending. While I was trying to prove that I had paid for upto 2017, my both holidays expired and then while 2015 AMC was updated in the system, I was informed that my holidays have expired. This year again, while I have booked the holidays through DAE for Dubai, I am getting the communication that I have not paid the AMC for 2016.


I am getting largely harassed and in such an event of not being able to utilize the benefits that you are mentioning with Country Vacations, I will be forced to knock consumer court for not getting the assured benefits.

Requesting for your kind intervention to settle this issue asap and avoid any further harassment to me.

Regards,
Sanjeev Seth
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2016
Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2016
Country Club India Customer Care's response
Dear Sir, we just viewed your experience here & the inconvenience, in regards to your Membership Holidays is deeply regretted. If you still have any issues, Kindly click or copy and paste the link http://countryclubindia.net/reachus/to browser and give your details of your membership, so as to help you and understand the issue better to resolve. Kindly quote the reference number to track your complain which your will receive via e-mail on your registered e-mail id. For Country Club Membership call us on:[protected] E-mail Us On :[protected]@countryclubmail.com For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Have a great day! Warm Regards, Central Customer Care team, Country Vacations. http://reviews.countryvacationsindia.com/
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information