[Resolved]  Country Club — Misguide during visit to take holiday voucher and taken 5000 rs.in cash which they are not refunding.

Address:New Delhi, Delhi

Hi, I am vishal bansal, i got a call from some number that you have filled a voucher and are selected for free holiday voucher, you have to come to collect the same with your spouse, when we reached there on 17/05/2015, they started telling about country club and were insisting to purchase country club member ship, executive details are given below, they were forcing us to take the membership but when i was not convinced by any means then they offer if you want to discuss with your father then do one thing, deposit inr 5000 in cash and let us know with in 3 days, if still you don't want to purchse the same, we will return your money, accordingly i give them inr 5000 and get a receipt for the same, upon reaching home, i wrote a mail to give confirmation on the features what they advised during our visit but i am not getting any revert, when i am calling them they are denying to give any such confirmation, then i asked for my money back and they are refsing to refund and saying that this money is not refundable. Looking for your revert and resolution on the same and want my money back or else i have to take some legal action on the same. My email id is : [protected]@gmail.com Mob# [protected] Your executives/ managers who treated us during our visit. Mr. Sohail Mr. Avinash Venue : ansal plaza, new delhi
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Complaint marked as Resolved 
Verified Support
May 20, 2015
Country Vacations Customer Care's response
Dear Mr. Vishal, Good Morning! We have gone through your queries and take the matter on a serious note to resolve the same. We aplogies for the inconvinience caused to you. For further any assitance please do call or write on the below mentioned contact details. You can also reach us on below number and e-mail Id For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com Best Regards, Response Team Country Club Hospitality & Holidays
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