[Resolved] Country Club — Misselling of membership | |||||
I took membership no CCDL61BPCLUB30LB22181 Was promised at the Time of booking following One fully paid 4night 5day holiday any where in India inclusive of transfers, airfare Food. Stay and sightseeing Amc waived for one yr Kandy holiday. iPhone cover but the persons concerned are not hearing and very rude like karan Gupta .Mr Kapil says that only mr Karan will do who have made promise.so look into matter at the earliest Was this information helpful? | |||||
Nov 28, 2015 Complaint marked as Resolved Sir no member contacted or even e mailed for the complaint their members wrong commtments and not even reply. .tell how to take refund Country Club India customer support has been notified about the posted complaint. Verified Support Oct 06, 2015 Country Club India Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link
https://play.google.com/store/apps/details?id=com.ccil&hl=en
One more Information we would like to give you that we have now our presence in Malaysia and you can opt for a holiday there too.
For further any queries please login to our below mentioned portal link and give your complete membership details.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com
Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership
Best Regards,
Response Team.
Country Club Hospitality and Holidays
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 4 Comments | |||||
Comments
Sir company response is false .Till today they are not answering calls and made false commitments. .They have no courtesy and saying that it is non refundable.went for holiday in their resort but was very bad in cleanliness services. No wifi
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Very bad indeed all false promises
Very bad indeed all false promises
I took membership no CCDL61BPCLUB30LB22181 Was promised at the Time of booking following One fully paid 4night 5day holiday any where in India inclusive of transfers, airfare Food. Stay and sightseeing Amc waived for one yr Kandy holiday. iPhone cover but the persons concerned are not hearing and very rude like karan Gupta .Mr Kapil says that only mr Karan will do who have made promise.so look into matter at the earliest
Sir company response is false .Till today they are not answering calls and made false commitments. .They have no courtesy and saying that it is non refundable.went for holiday in their resort but was very bad in cleanliness services. No wifi
I took membership no CCDL61BPCLUB30LB22181 Was promised at the Time of booking following One fully paid 4night 5day holiday any where in India inclusive of transfers, airfare Food. Stay and sightseeing Amc waived for one yr Kandy holiday. iPhone cover but the persons concerned are not hearing and very rude like karan Gupta .Mr Kapil says that only mr Karan will do who have made promise.so look into matter at the earliest
Sir company response is false .Till today they are not answering calls and made false commitments. .They have no courtesy and saying that it is non refundable.went for holiday in their resort but was very bad in cleanliness services. No wifi
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
The non-refundable clause mentioned in the country club agreement doesn't stand in the court as it is a one sided verdict. This was already mentioned by Ludhiana court against these same frauds named Country Vacations. These are the steps, you should follow.
If the payment was made less than 10 days ago, file a cancellation request and file a dispute with your bank. There is a 10 days cooling off period with any agreement.
If the payment was made less than 2 months ago, file a cancellation request and file a dispute with your bank. Depending upon the bank, you might receive the refund. HDFC is a bank which is known to provide refunds in such case.
If the payment was not made using a card, or if 2 months have passed, send a formal cancellation request to country club ( email to their customer care id from your registered email id ). Also, send a registered post to Country club with the same complaint. Send it to their local office as well as their head office. Give them 15 days to respond. They will try to give fake replies and try to lengthen the process. Just stand firm for the cancellation of membership. After 15 days, file a consumer court case. If you have any issues, feel free to post it on
https://www.facebook.com/cheatedbycountryclub
We also have a dedicated website - http://cheatedbycountryclub.in/