[Resolved]  Country Club — regarding selling pitch

Address:

Kolkata, West Bengal

Hi MR Y.Rajeev Reddy Chairman and Managing Director, Country Club India Limited Subject-:Complain from member number CVKK37CLUB30LW177439( regarding selling pitch) I have newly Joined membership of country club in the month of May and I have been charged 191000/- for the membership I have paid the entire amount at one go. While selling the entire membership your sale staff ( Nadeem and Tapas) was negotiating with me on price and they finally agreed on 191000/- post confirmation with his boss in Hyderabad. While selling Nadeem promised that if anyone can offer membership lesser than the price Quoted to me then he will return the money back to me. On the day of EID that is 29th of July I again enquired about the price and to my shock I was quoted a price of 1.7 lac for a white card by your staff Ranajeet(what I remember his name to be). I have following complain and I want you to address the same. · Why I have been Quoted a price lower on the day of EID(29th July).(Please compensate me back) · I have discovered that Ranajeet is the center manager and even today(3rd august) when I went complaining to the city center 2 out let today and confronting him in front of his colleague about the price he quoted me he denied and started calling nadeem as sir why this drama it puts a lot of suspicion in my mind that there is something wrong.(I am sure you have CCTV in the office and see the footage for the same.) · Why are your people not ready to come clean on price and product offered and why do a reputed company like this want to promote such a culture this create lot of dis satisfaction in the mind of consumers like me. · I wanted to also inform that when I brought the complaint to the center I was not entertained and you can see in the CCTV footage I have not been entertained for long. · I have been show the pricelist today why I have not been show on that day. · I was never informed about the red card membership earlier at the time of signing the agreement when I asked about this membership level it is been informed it only available with RCI card which is not the case. I hope my concern will be addressed at the earliest as I am sure you value your consumer and there lifetime value as this business only progress ahead on word of mouth. Manish Club membership number- CVKK37club30LW177439