[Resolved]  Country Club — Room Reservation

Address:Hyderabad, Andhra Pradesh

I had a room Reservation on 01/03/2015, in Amrutha castle Hyderabd. One Mr. Suresh who is their in reception he asked for aid proof Myself and my wife submitted id proof he refuse to take that and he was telling their is no address matching and he spoke valogerlly language to my wife and he refuse to give in writing that address is not matching so iam not proving their a room and he started scolding my wife as [censored] and he used all 3rd class language with me Mr.suresh. so please do needful action and if not please cancel my membership and give back my money.I didnot Excpect this from country club. please look into the matter it is seriou iam going to take legal action if not solved.this on country clube
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Complaint marked as Resolved 
Verified Support
Mar 09, 2015
Country Vacations Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Best Regards, Response Team Country Club Hospitality & Holidays
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