[Resolved]  Country Vacations — Cheaters Club&Vacations

Address:

Bangalore, Karnataka

I am CB from Bangalore. 19 February 2015 I got many calls from Neha([protected]) that I won a lucky coupon which I dropped in Big bazar, Bangalore and I can collect it from your office (no.321, 1st floor, above bata show room opposite to HDFC Bank, near Hyper City mall, kundalahalli gate, white field road, bangalore 37). I have got around 10 calls repeatedly and I decided to go there and on reaching, who is working as a Takeover manager Hemanth Kumar ([protected])explaining about their holiday package for hours and I refused to take and started giving many offers and they claimed that I am one of the selected families and they are giving some privileged offers to us which we will not get if we are not taking that day itself etc. I have listed the offers below as a note and it is very attractive but unbelievable, they were pressurizing us to take the decision that point in time by brain washing left and right and it was almost 7PM in the evening and unfortunately I believed on what they said and paid 125000RS for the holiday package using my Citi/HDFC credit card. Later they have provided the agreement form to sign which I couldn’t read completely as my wife was suffering with headache and she wanted to come out of the room. Later after reaching home I go through the agreement which doesn’t have anything they offered and some contents are completely opposite. They have told us that this membership can be cancelled but it is given exactly opposite in the agreement. I started thinking about this poor marketing strategy that they played me to take this membership and browsed on internet and really got shocked. There are countless victims who offered the same from country club but they never could satisfy its customers. Considering the way the country club treats its customers, I could realize that the same is going to happen with me as well. Another story is once enrolled you will get a confirmation call and mail with in 1 hour but nothing happened like that. On realizing the fact I contacted the concerned person that I don’t want this membership within 2 hours of the transaction he is talking about the process then he is not receiving my calls. Then I contacted customer care and they says they don’t have any of my details and added that they will not support cancellation. Then I contacted the HAL police station and explained the cheating of all the matters but has visited the spot and they told me to come Saturday to speak include your executive however your executive are not meet at the station after call received from Girish Legal department, shivajinagar to cancel the membership he asked me to written proof. Attached the same. They offers given are, 1. Rent option if we are not using the vacation, the rent will be arranged by country club agents. 2. I can use the membership for 365 days a year(season independent) 3. There is pickup / drop/ sightseeing free service 4. 20% and up to 40% allowance in the flight charges (Domestic and international) 5. Renewal the same plan after 10 years for life time and transferable to next generation with 5% of the initial charge. 6. Using the country club membership lifetime for free 7. Free RCI membership by which we can use other resorts/hotel for 3000(Domestic) and 12000(international) – Fixed charge 8. My package Includes all India + 5 Asian + Dubai 9. Free accommodation with free breakfast services 10. 20% discount on all the food in the country club restaurant or free cook services 11. No need to pay the maintenance charge for the year if the vacations are not used. 12. While renting the vacation using your agents there is no need to pay the yearly maintenance charge. 13. No other charge or Fee in the Country club membership for life time. 14. Collect the country club card for the Kid in future for free. 15. If I want book the vacation trip before 2 weeks, I can get the free 7 days trip for that year and I can use that for rent or I can extend that to next coming year. 16. I can maximum accommodate up to 8 persons using my membership if I book before 2 weeks. 17. I can use the country club / country vacation cards for my friends or relations with some additional ID proof. 18. Using the party hall in country club / country vacation with free of cost (including the electricity, decorations) for 5 times per year. 19.Free passes for the special events that are organized or happening in their clubs 20. HDFC insurance that covers 6 lakhs (Not sure on the amount)) and yearly medical insurance (hospitalization) for lifetime with zero premium for me and spouse for 50K each. 21. If I didn’t use the vacation for particular year, then I can move that days to next year without any charge. 22. If I am not satisfied at any time, I can write a compliant letter to the office where I take the membership and I can cancel the membership at any time. 23. If I don’t want to cancel, I can transfer my membership. The agents in country club will do the same for me, they will collect only the processing fees 24. I can get food coupons worth 5000 (Appx) every year. 25. He has given the commitment in which he told me that they will refund my EMI interest which was not mention in the document. 26) I didn't get any formal mail or call from the country club so far which drives in doubt to me. 27) They said at any time you can cancel within 45 days and when I approached within 2 hours they are talking about the process. The above offers are not mention in the document,