[Resolved] Country Vacations — Country Vacations/Clubs did false / fraud promises and now they are not cancelling agreement

shashankiec20885

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Sir, I am Shashank Gupta . We (I and my wife) have enrolled with Country club on 26th Aug 2014. I had aware with their frauds on 27th Aug 2014 . From that time, i am requesting to cancel my agreement to Country club but Country club is not giving me Any response . Their mistakes : 1. I have made payment through Credit card but they had mentioned that i have made payment through cheque . When i raised concern then they corrected it . 2. This agreement was on my wife's name . They had written wrong name but after raising concern, they corrected it. 3. At the time of enrollment, they were saying that EMI for 95000 Rs will be 18 months but after enrollment, EMI is 9 months . I have raised dispute in my bank regarding this . Please help me to resolve this . I do not want to continue this agreement . Regards, Shashank Gupta

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Complaint marked as Resolved

Country Vacations customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2014

Country Vacations Customer Care's response Dear Sir, we just viewed your experience here & the inconvenience, in regards to your Membership Holidays is deeply regretted. If you still have any issues, Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. Kindly quote the reference number to track your complain which your will receive via e-mail on your registered e-mail id. Have a great day! Warm Regards, Central Customer Care team, Country Vacations. http://reviews.countryvacationsindia.com/