[Resolved]  Country Vacations — FRAUDENT COMMITMENT AT THE TIME OF PAYMENT

Address:Bangalore, Karnataka

Dear Sir, I, Dr Amar kumar and Dr Swati sucharita giri want to bring to your kind notice that we desire to cancel the purchase agreement of country vacations (within cooling period ) which we bought on[protected] at country club yelanka, bangalore . After buying this agreement we spoke to management and we found difference of opinion between the service providers . i was told that i was few lucky family to have been part of lucky draw of gift vouchers of worth 25000/- but when i checked online it was a trap to take people hard earned money . At the point of taking payment they have made attractive promises that i wont be charged any maintenance fees for country club membership card . However when their head office called they told we have to pay compulsory maintenance charge every year for vacations. They also promised the food would be five hundred rupees per day per person in the five star hotels and resort for members . But the head office ppl said they cant give guarantee of the food price. Even they told the pick and drop from airport and sight seeing is free except for driver tip which will be maximum of Rs 100 /- only but now head office says we have to pay the fuel charges also . They also promised Using the country club membership lifetime for free but now head office says annual maintenance fees has to be paid yearly to avail this club facility .They also promised that No need to pay the maintenance charge for the year if the vacations are not used but now head office is telling you have to pay maintenance even if dont go for vacations. I want to cancel my agreement because all these extra payment details were not disclosed to me at the time of payment . I want to go for cooling off of this agreement (Date of agreement is 27.12.2013) since lot of facts were hidden from me .
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Complaint marked as Resolved 
Verified Support
Sep 18, 2015
Country Vacations Customer Care's response
Dear Member, Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Best Regards, Response Team Country Club Hospitality & Holidays
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