[Resolved] Country Vacations — I was cheated by country club vacations with false promises

gopalarao347

from Chennai, Tamil Nadu

Address:	500072
Website:	countryclubindia.net

I was cheated by Country Vacation Club(CV) company on 06-Feb-2016 and paid them of Rs 40000/- with my HDFC credit card.

Date of the Incident : 06-Feb-2016
My Membership Number : CVHYD7CLUB215587

Detailed Description of the incident:-

I received a call from [protected] and conveyed that your coupon no 518) has been selected for a free gift, to avail that free gift you need to come your your wife and attend 1 hr presentation at 1st floor, NSL BRAND FACTORY MALL, near Forum Sujana mall, KPHB, Hyderabad. So I went along with my family(wife ) to given address to collect the gift. CV sales executive explained membership details/benefits in white pager.

I paid Rs 40000/- for CV life time membership.

Reason for cancellation of CV membership and requesting for refund amount:- After reaching home we have reviewed the agreement details and realized that we were cheated by this fraud Country Vacation Club company. As there is "COMPLETE" discrepancy between 'the details/benefits specified in Agreement' and 'whatever explained by the sales executive at the KPHB branch office'.

Hence I realized that we have been cheated by this fruad CV company. So with in 3 Days from the membership taken, I sent email to @countryvacationsmail.com (email Id given in the membership agreement) and requested for my membership cancelation & full amount refund. However I did not hear any appropriate response from CV. Finally, I never used this CV service, so please help me to cancel my CV membership get the refund amount of Rs 40000/ (FORTY THOUSAND RUPEES - which I paid) from CV immediately. In addition, I see in online that there have been very worst track record on the services providing by this fraud CV company's over a decade. I dont know, how this fraud company still surviving and has been cheating common men since decades. Request you to file a case against Country Vacation Club management and help me as well as many other victims who have been cheating by this fraud CV company from decades.

Membership number : CVHYD7CLUB215587
Date of the Issue : 06/02/2016 08:00 PM
Total Amount paid : Rs 40000/-
Date Cancellation request sent to CV management : 30/01/2016 05:00 AM

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Complaint marked as Resolved

Country Vacations customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2016

Country Vacations Customer Care's response Dear Member, Good afternoon! We have gone through your queries and understood that you have been not given full information. We condemned the word Fraud& Cheated used by yourself as the Company is very much genuine. We are sending more than 3000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.We are giving overall services to approx. 10 lakh members across the globe on a yearly basis in our all four verticals. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en Members Feedback Click the link http://reviews.countryvacationsindia.com/ I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok& Singaporewhere you can opt for a holiday there too. For any further queries and grievances we request you to kindly visit our Hyderabad Customer care department and meet Customer Care Manager directly to resolve your issue at the earliest instead writing to the different authorities. Address: Country Club,Begumpet, Asian Building, Flat-403,4th Floor, Hyderabad-16 Contact numbers:[protected] For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected]/67484444 . Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team. Country Club Hospitality and Holidays

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Comments

gopalarao347

from Chennai, Tamil Nadu

Its a common and repetitive message from Country Vacations customer care people to all who have raised complaints. Feel very bad that this type of organizations still exists in spite of too many people cheated by them.

They are not bothered about the disturbances/ mental harassment given to their new/existing customers.

Country Vacations guys, its not the right way to cheat people openly.

Sanjib20

Jan 13, 2024

HI All, we have faced the same issue from the company called Tridant Vacation which is owned by Dharshan Hulikere Vijay Kumar and Keetham Kiran, we have got membership of domestic and international tours with the package of RS 87400. We have not got any services from this company . Now all the contacts numbers are temporary closed, Hence we realized that Tridant is a fraud company and cheated with us.
We need our money to be back to us, Simply they cannot cheat like in this way.