[Resolved]  Country Vacations — membership cancellation

Address:Hyderabad, Andhra Pradesh

Hi sir, This is CH SHANKARAIAH GOUD as amember of your country vaccations .i have taken a membership on APRIL 20TH 2013.but till now i have not yet received any letter from your side till now. so am not satisified with this company service.first they said we have to pay only 2000 for registration amount out of 125000, so i paid 2000 instantly but after 5 days they call me and said you have to pay another 18000 to issue permanent cards so i paid that 18000 also.after paying 20, 000 again they call me and said if you pay another 15000 so u'll be getting the permanent cards so i paid total 35000.so now they are not responding me not issued the cards till now. my membership number :CVHYD3BCLUB5LB144237 Note: if your not going to Refund my amount i will suscide in front of your office at Begumpet this is sure. Regards, Shankaraiah Goud
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Complaint marked as Resolved 
Country Vacations customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2015
Country Vacations Customer Care's response
Dear Member, Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Best Regards, Response Team Country Club Hospitality & Holidays
Complaint comments 

Comments

ear Member,
Warm Greetings !!!

This is to inform you that First we have released the membership cards on February but it has returned us So again we have dispatched on[protected] & the POD no is A991b0532784 & after that also you told that you have not received the cards So again we have dispatched the cards on[protected] & it had been returned to us .So Finally we have (Card department ) called to you on 5th August 2014 to collect the card & you told that will come to our office & collect the same .

But till now you have not came .So kindly come to our office & collect the cards .

You have taken membership of Club + 5 Yrs 6N7D


If you want to use any service according to your Membership kindly contact us so that we will help you .

If you want to use the Holidays then you have to visit our website www.countryvacationsindia.com,

1)The user id will be your email id and the password is your
mobile no.


2)Then click submit option.


3)After that click on holiday option there you will see book option
just click on that book option from there you can chose the destination
and dates
or

You can send email to our reservation department to below

id [protected]@countryvacationsmail.com


But all Country Vacation memberships (partly paid or full paid) is non refundable under any circumstances once the purchase is made. This is clearly mentioned in the agreement form that has been signed by both parties.

According to Clause no 23 this agreements (In the Printed form Only ) SUPERCEDES any communication if any, issue by CCIL Representatives(Including on company letter head or Stamp Paper)and the benefits and terms of membership listed here and amendments are final and binding on CCIL, and myself.


Kindly use the service & enjoy the Holidays .


Thank You
Customer Care

I have been brought into this scam stating many fake offers and made me buy this membership.
I just wnated to cancel the membership, but no one answers the call nor emails. All I get is they state to continue the membership and the only time they call me is for AMC dues. Please help me in geeting rid of this fraud people

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    Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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