[Resolved]  Cox And Kings — Andaman tour planning

Address:	Mumbai City, Maharashtra
Website:	www.coxandkings.com

We had a real bad experience on our recent Andaman trip, which was arranged through Cox and Kings. There was total lack of planning and local contact people were not having any idea about the itinerary provided to us in advance . The programs were changed abruptly. Cellular jail guided tour was not included. The timings of ferry boats, hotel check in/check out and entire programme, were not matching with each other which resulted in sheer waste of time and money. Further the accommodation provided particularly at Port Blair was very poor as compared to the charges collected for the same. we came to know that though the tour charges were collected couple of months in advance, the actual bookings were made very late. We feel that the management should look into these issues & take corrective measures.