Cox And Kings — Dubai tour package

Address:	Mumbai City, Maharashtra
Website:	www.coxandkings.com

To,

CEO, Cox & Kings,

I am in touch with Cox & Kings team to book a Dubai holiday package.

I paid 3 weeks ago for the package. I provided all the information and required proof of documents.

Now after waiting for 3 days, I received the confirmation voucher. I found lot of mistakes and false information.

I cannot apply for VISA with wrong hotel booking vouchers and receipts. It is illegal to apply with wrong information for VISA purpose.

Cox and Kings is forcing me to apply with wrong information for VISA.

I have to apply for VISA for Dubai, to fly on 10th December, 2015.

I tried calling Cox and Kings toll free number several times but didn't got anyone to respond.

After calling several times I was able to speak to Viandra (in cc). She assured me that she will send me the correct voucher.

Today I receive a new voucher again it has lot of mistakes and false information.


As a result, now I am forced to file a case in consumer court for the harassment caused by Cox and Kings team.

I have already wasted lot of time in explaining about the mistakes over phone. But again and again the team is issuing me wrong vouchers.

Now I have wrong vouchers and I cannot apply for VISA.

Note: Tomorrow I am filing a case in consumer court for the harassment caused, unable to get VISA due to wrong hotel booking vouchers and the delay caused by Cox and Kings. Please refund my money at the earliest, so that I can book my hotel from other tour agencies, so that I can apply for VISA.

It is my right to get the refund as the mistake is at your end. I am unable to apply for VISA due to the wrong, unfair and illegal trade practices followed by Cox and Kings.


Waitng for your reply.

Thanks,
-Harinder Singh
[protected]