Cox And Kings — Not giving cash abck offer

Address:

Mumbai City, Maharashtra

Coxandkings is giving ads since last three months that book any international group tour through HDFC Bank credit card and some cash back will be given.Accordingly I booked their Marvels of Europe tour for my family of 4, scheduled 24th August to 30th August 2015 through HDFC bank credit card and paid more than one lac rupees as initial amount.When I asked for their cash back offer their executive lied that it is not on group tour it is on customised tour.I mailed them scan copy of their ad.Then they replied by mail that tour you have booked is already supersaver tour hence cashback offer is not admissible.Again I wrote them that in your ad no where it is mentioned that it will not be admissible on certain tour.rather it is mentioned that it will be available any international group tour.I had availed and completed my tour on 30th August.Now they are not replying my mail.Cash back amount is not a big amount but 250 years old company like Coxandkings befooling his customer it was not expected.