Cox And Kings — Poor visa service from Chennai and Trichy Cox and Kings

Address:

Chennai, Tamil Nadu

My self and my Friends have planned a Trip to Europe on 2015-May 3rd Through Trichy office and I have paid the full amount including Visa service charges. For that i went to Chennai office on April 2nd.2015 For emigration covering letter purpose you have asked me to bring 5 letter heads, Your staff Mr. Selva Kumar has spoiled 4 letter heads with inappropriate information so the remaining one sheet is used for UK visa and Mr. Selva has asked me to send few more letter heads for Schengen visa. Considering your height of service, I asked Mr. Selva to send the covering letter to me through mail so that i will check and send it to you in my letter head duly signed. I have waited 3 hrs to complete all my process and thereafter I went to the VFS centre. After that Mr. Selva called me over phone and informed me that he miss out to keep a travel itinerary in that documents and assured me to bring that Itinerary directly to the VFS office by 4.15pm . So I waited in the road side in the Chennai hot temperature for more than 45 minutes it created unnecessary mental distress to me. After the above incident also, I have given nearly 5 to 6 gentle remainders to Mr. Selva Kumar regarding the Visa Covering Letter, today he said that Mr. Pushparaj will send you the letter copy. I have very clearly informed to Mr. Selva that i am leaving to my native place by tomorrow morning and i will be back on Tuesday or Wednesday only. I have again called Trichy office today regarding the above issues; the receptionist lady informed me that they will send the copy letter to me immediately through Mr.Haja. but all my efforts are abortive. I never expect such a very worst follow up from Chennai and Trichy offices in the initial visa process itself and what they are going to do for the rest of the travel arrangements and what is the purpose that you have collected me documents processing charges.. etc., As informed you, tomorrow morning I am leaving and will be back on Wednesday only. If you are not able to Process without this covering letter, you return me all the documents and Total amount paid by me Immediately without any further delay. Answer me properly. Jahangeer Shajahan Cheif Life Insurance Advisor LIC OF INDIA Cell No:- [protected]