[Resolved]  Cox And Kings — Pricing

Address:NN109RS
Website:Cox and Kings

My wife and I are first time customers to C&K having booked a holiday to Uzbekistan on 07/03/16. Today, 06/05/16 I saw the same holiday being advertised at £150 p/p less. I asked to be considered for the new price and my request was refused. Had I bought the same holiday with SAGA I would have qualified for the new price because SAGA do not send customers on the same holiday paying different prices. It is called a Price Guarantee. My planned holiday with C&K to Georgia has just hit the trash can!
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Sep 4, 2016
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
May 09, 2016
Cox & Kings India Customer Care's response
Hi Jimbells,

We're sorry to hear about your experience. Please share with us your tour details, with the package name, date of travel, and customer names, and we will look into what went wrong.

Warm Regards
Team Cox & Kings India
Complaint comments 

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Not customer friendly!

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