[Resolved]  Cox And Kings — refund not processed

Address:

Mumbai City, Maharashtra

I had paid an advance amount of INR 20, 000 to cox and kings for andaman trip in december and was booked in deluxe category where I was to be provided 3 star and above accomodation.My travel date was 16 dec and even by 10 dec they did not share the hotel details and at the last moment told me the hotel . on checking the hotel i realised they were un rated hotels. I expressed my displeasure at the hotel option provided and asked to cancel my package and refund the advance. Also the last minute airfare shot up and my trip was beyond the budget. I have been following up with the cox and kings team regularly for the past 5 months now and have not received any refund till date. I want the Cox and King to refund the 20, 000 advance along with interest immediately. Failing to do so, I will be taking legal help to claim for damages amounting to the advance paid with interest, extra money spent on airfare and mental agony caused.