Cox & Kings India — Flight ticket charges not refunded

Address:440023

I had booked a europe trip through cox and kings nagpur branch where they did a booking date confirmation for 4th july and return on 17th july. however they conviniently changed date saying the group could not be formed for said date. since the date was not suitable for me i cancelled the trip however they have not refunded my flight ticket cost. it was booked after i got confirmation from cox and kings and i booked a non refundable flight ticket thinking the dates are confirmed. kindly help me to get the refund of the flight ticket.
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Cox & Kings India customer support has been notified about the posted complaint.
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Dear Poulami Kar, Thank you for sparing time to give us your feedback. It is a matter of concern to note that your experience has not been rewarding. We would appreciate if you can share your contact details, booking or enquiry id and name of the package booked for us to assist you in a better way. Regards, Team Cox & Kings India
Please do mail us your details on [protected]@coxandkings.com so we can assist you in a better way. Regards, Team Cox & Kings India
I booked for Europe swirl and my first receipt no was 02052016CxDxMg

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