[Resolved] Cox & Kings India — Indian visa | |||||
I have been without my passport for 30 days. I submitted an application through cox and kings and they have lost it completely. When i receive an email update, it is indecipherable. Calls to their call center are on hold for 1 hour plus and then they request that i wait for a resolution for 24/48 hours. Every person i speak to tells me a different story and no one knows where my application is A formal investigation of their practices should be undertaken before more passports are lost (Or stolen.) Was this information helpful? | |||||
Sep 12, 2016 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Cox & Kings India Customer Care's response Hi, It is a matter of concern to note that your experience has not been rewarding. Please post your application details on cs.[protected]@ckgs.com, so the concerned team can get in touch with you. Regards, Team Cox & Kings India | |||||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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