[Resolved] Cox & Kings India — Negligent and irresponsible behaviour of cox and kings

Bosekiran Bosekiran

from Nellore, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500028
Website:	Cox and kings

I applied tourist visa package from cox and kings banjarahills hyderabad. For 5 days four nights package which is given large publicity by cox and kings. Our visa was refused at us counsulate hyderabad. The visa officer was laughing at us for choosing short package and he bluntly rejected with out asking any questions. I am govt employ and senior officer which is very insulting for me. Same was expressed with cox and kings staff. The staff with negligent manner answered that to travel usa it will take 16 hours of journey To reach usa. And blaming me to choose that packageWith fraud packages there are cheating public. Kindly be aware of them

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Jan 7, 2017

Complaint marked as Resolved

Cox & Kings India customer support has been notified about the posted complaint.

Dec 05, 2016

Updated by Bosekiran Bosekiran Cox and kings banjarahills hyderabad office staff calling the customers to pay money for tourist package .after paying money their response is worst . They don't even have minimum knowledge how to handle customer and how to talk to public . Yatra and Thomas Cook are 1000 times better than cox and kings . My sincere appeal to people never approach cox and kings for any travel. After paying money for package Thier behaviour is shocking .

Verified Support

Dec 05, 2016

Cox & Kings India Customer Care's response Dear Guest,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further :

a. Booking reference number
b. Tour Name
c. Departure Date
d. e-mail address registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings