[Resolved] Cox & Kings India — Service | |||||
Hi I have booked for a Bhutan tour based on itenary provided by your office and booked flight tickets on my own to match the schedule, to my surprise after i paid booking amount the itenary is changed and excluding important places to see, when i complain i am being told u can get the booking amount back and since flight tickets i have booked its my problem, so unprofessional and unethical behavior and customer high handleness is highly regretted. I am now left with no option and they are like do whatever u want Was this information helpful? | |||||
Dec 7, 2016 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Cox & Kings India Customer Care's response Dear Sir, Greetings from Cox and Kings Limited! Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further : a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. E-mail address registered at the time of booking We look forward for your response. Thanking you. Regards, Team Cox and Kings | |||||
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