CRA NSDL (Central Record Keeping Agency) Customer Care

CRA NSDL (Central Record Keeping Agency) Customer Care

NSDL e-Governance Infrastructure Limited

1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:+91 22 2499 4200
+91 33 2281 4661
+91 33 2281 4662
+91 44 2814 3917
+91 44 2814 3918
+91 11 2335 3815
+91 11 2335 3817
+91 79 2646 1376
1-800-222080
Fax:+91 22 2495 2594
+91 22 2499 4974
+91 33 2289 1945
+91 44 2814 4593
+91 11 2335 3756
+91 79 2646 1375
NSDL e-Governance Infrastructure Limited and The Pension Fund Regulatory and Development Authority (PFRDA) have entered into a agreement relating to the setting up of a Central Recordkeeping Agency (CRA) for the National Pension System (NPS). The NPS was introduced by Government of India for its new recruits (except the Armed Forces) joining w.e.f. January 1, 2004. CRA is the core infrastructure for the National Pension System and is critical for its successful operationalization. The main functions and responsibilities of the CRA include: Recordkeeping, Administration and customer service functions for all subscribers of the NPS. Issuing of unique Permanent Retirement Account Number (PRAN) to each subscriber, maintaining a database of all PRANs issued and recording transactions relating to each subscriber's PRAN. Acting as an operational interface between PFRDA and other NPS intermediaries such as Pension Funds, Trustee Bank, Annuity Service Providers, etc CRA will monitor member contributions and instructions and transmit the information to the relevant Pension Fund and schemes on a daily basis. CRA will provide periodic, consolidated PRAN statements to each member and discharge such other duties and functions as may be determined by the guidelines, directions and regulations issued by the PFRDA from time to time.
Branch Offices

Kolkata:
5th Floor, The Millenium, Flat No. 5W, 235/2A,
Acharya Jagdish Chandra Bose Road, Kolkata - 700 020.

Chennai:
6A, 6th Floor, Kences Towers, #1 Ramkrishna Street,
North Usman Road, T. Nagar, Chennai - 600 017.


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Satisfactory Rating
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Complaints
225
Resolved
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CRA NSDL (Central Record Keeping Agency) related photos (28)

CRA NSDL (Central Record Keeping Agency) Complaints & Reviews

Cra Nsdl (Central Record Keeping Agency) - Reset of i pin

User
 Harrsha Dhanwariya on Aug 28, 2015
Sir,
My pran no. Is 110073117307 and i have sent request to reset the password and recived an acknowledgement no. 9100651387 at 10:57am on 28 / 8 / 2015. I wish to know what i have to do next and moreover my email id entered is wrong it should be harrsha_engg@yahoo. Co. In but it is entered wronlgy as harrsha_emgg@yahoo.com which i didnt entered while filling the form. Please do the correction at your end as this is your mistake while entering data or you can check the form i have sent.
Please guide me how to retain my password.
Thanks and regards
Harsha dhanwariya...
Complaint comments Read comments Complaint category Other

Cra Nsdl (Central Record Keeping Agency) - Mistakes in my IFS code, Date of Retirement and address

User
 Abdul Khalid, jhansi on Aug 27, 2015
Respected Sir, myself Abdul Khalid.I am a teacher in St. Jude's Intetr College Jhansi (U.P.). My PRAN NO. is 110004239818. There are some mistakes in my IFS code, Date of Retirement and address in my subscriber master report. My correct IFS code is CNRB0001431, Date of Retirement is 30/06/2036 and my address is 70/2 AA, C.P. Mission Compound Civil lines Jhansi (U.P.) Pincode- 284003. when I log in to my account and click on my personal details, there is a message ' we are unable to process your request . Please try again later.' Hoping for your positive response....
Complaint comments Read comments Complaint category Education

NSDL.CRA - Re issue of i pin

User
 suhail mohd ganie on Aug 18, 2015
Hello sir,              I request you that my pran no 110021693521 namely suhail mohd ganie is blocked due to some problem so please re issue my i pin immediately to my mobile no 9697361797 and my email id is suhaipg@gmail.com Thanking. You . Sir...
Complaint comments Read comments Complaint category Employers

Cra Nsdl (Central Record Keeping Agency) - Mistakes in my Name, Father's Name and IFSC Code

User
 Mahesh Kumar Tiwari on Aug 12, 2015
Respected sir, my name is Mahesh Kumar Tiwari. I am teacher in St. Jude's Inter College, Premnagar, Jhansi (U.P.). My Pran no. is 110094239822 and in my PRAN Kit and PRAN CARD spelling of TIWARI is written asTIWAIR and my Father's name is SWAMI PRASAD TIWARI and my IFSC code is CNRB0001431 but in PRAN kit and PRAN CARD my Father's name is written SWAMI PRSAD TIWARI and IFSC code is CNEB0001431.Please help me as early as possible and my mobile no. is 9454185942. whenever I try to log in to check my status my personal details do not opened....
Complaint comments Read comments Complaint category Education

Cra Nsdl (Central Record Keeping Agency) - Reissue new password

User
 ssieswar on Aug 4, 2015
Sir i (M. Eswararao) working as a juniorlecturer mypran no 110042646496, myaccount is closed by wrong entries so ikindly request to issue new password byb sent a message to my e_mailid (Eswararao_msc@yahoo.com) andworking mobilenumber 9703582409...
Complaint comments Read comments Complaint category Government Organizations

Cra Nsdl (Central Record Keeping Agency) - DDO Registration for Principal, Southern Regional Language Centre, Mysore

User
 manjubhargavi on Jul 21, 2015
The Southern Regional Language Centre has sent a request alongwith Annexure N3 duly filled for registration of DDO for its office on 24th June 2015 by Speed Post which was received in your office on 26th June 2015. However, the registration number is not yet received at this end. Kindly do the needful immediately....
Complaint comments Read comments Complaint category Education

Cra Nsdl (Central Record Keeping Agency) - Non receipt of PRAN Kit

User
 Lien on Jul 18, 2015
Respected Sir, my name is Ngulneilien Hrangkhol presently serving in Assam PWD Department.That sir, I have applied for Pran card in 2011 but still today I did not received the same.My PRAN NO is111002364905 and my mobile No is 07399830134.It is my earnest request to you kindly let me know how to get my PRAN KIT....
Complaint comments Read comments Complaint category Employees

Cra Nsdl (Central Record Keeping Agency) - Non receipt of pran kit

User
 roysujit750@gmail.com on Jul 15, 2015
my name is sujit roy, assistant teacher in Akajan Tribal Girls High school, Dist- Dhemaji, Assam pin 787059, My pran no is 2013310700200222. I got my pran no in october 2013 But didnt get any sms alert nor the pran kit.my contact no 7896415512 Email id roysujit750@gmail.com. Kindly advice me for necessary action...
Complaint comments Read comments Complaint category Education

Cra Nsdl (Central Record Keeping Agency) - Whenever I try to log in to check my status using cra-nsdl.com it is displaying the message that details are not matched.

User
 M.Raj on Jul 15, 2015
Respected sir, I am ManapallyRaju, S/o ManapallyRamuloo of bear the PRAN 110032437381. My DOB is 12/08/1973. Whenever I try to log in to check my status using cra-nsdl.com it is displaying the message that details are not matched. I am an Ministry of Agriculture. Central Govt Employee I am very much worried about this and please solve this problem. Thankyou Sir....
Complaint comments Read comments Complaint category Government Organizations

Cra Nsdl (Central Record Keeping Agency) - not getting pran card

User
 vikas garg on Jul 15, 2015
sir my name is vikas roy garg working in punjab national bank my pran no is 110042341757 my mobile no is 8955054949 and mail id is chat_viks@yahoo.co.in plz guide what i should do to get my pran kit sir i applied aproximately 3 years ago for pran card. i got pran no in my hrms but still i could not got my pran card, , .. although all my co workers who applied for pran card, got their pran card by courier i just want to know where my card gone... and now what i should do to get my pran kit......
Complaint comments Read comments Complaint category News & Media

Cra Nsdl (Central Record Keeping Agency) - If I change my job so is it ok with old nps account or have to open a new account.

User
 M.J. on Jul 13, 2015
Respected sir, Currently I am working in court. I have my nps account from last one year. My question is If In future I have change my job so is it ok with this nps account or I have to open a new nps account again after I change my department in government only. please help me as early as possible. Hoping for your favourable reply....
Complaint comments Read comments Complaint category Government Organizations

Cra Nsdl (Central Record Keeping Agency) - Difference in Name and PRAN number

User
 CHELLAPPAN KP on Jul 13, 2015
Iam an employee of Postal Department in Kerala. My PRAN number was 110040290188 from the beginning and upto 31-03-2012. But from 1-04-2012 onwards statement issued by NSDL (NATIONAL PENSION SYSTEM) shows that the name of person is Chellappan KP and PRAN number is 110040290398. Why the name and PRAN number is different from earlier name and number? Similarly status shown in earlier statement IRA compliant and NON IRA compliant in later statement. Further when I try to get a copy of statement by apply password is issued by NSDL, is not accepting by computer. Kindly give guidance. kindly replay...
Complaint comments Read comments Complaint category Employees

Cra Nsdl (Central Record Keeping Agency) - Pran no. shows invalid and not received pran kit

User
 Umesh k Rathore on Jul 13, 2015
Sir, My pran no. is showing in ur website and also recently I received pran transaction statement through post send it by CRA, but when I checked my pran status it shows No records found.according to transaction statement my pran no. generated on 11th of March 2015 but when I feed this no. in ur toll free number, told invalid my pran no....
Complaint comments Read comments [1] Complaint category Employees

Cra Nsdl (Central Record Keeping Agency) - Password is locked and change of mobile number.

User
 Satya Narayan Manhira on Jul 8, 2015
I am satya narayan manhira, employes of p.A.H.S.Manhira under s & me department govt. Of odisha bearing i- pin no.110083474980. My password is locked.So that i can not open my account my self

I want to change my mobile no. Which is 08895970532....
Complaint comments Read comments [1] Complaint category Schools

Cra Nsdl (Central Record Keeping Agency) - I haven't received the PRAN kit

User
 Gyan Joshi on Jul 2, 2015
My pran no. is 110004799757 and I hadn't reacieve my Pran Kit. PPAN : RJJW201222036155 DTO Registration Number : 4013214 DDO Registration Number : SGV142106B So, Please help me. My address is Dr. Gyan Prakash Joshi 16-A "Gyandeep" behind U.I.T., Subhash Nagar, Bhilwara -(Rajasthan) 311001...
Complaint comments Read comments [1] Complaint category Education

Cra Nsdl (Central Record Keeping Agency) - Change my mobile number PRAN No 110003868517, Name Reni.T.A

User
 Reni.T.A on Jul 1, 2015
I joined as Legal Assistant Gr.II in the Secretariat, Law Department of Kerala Govt, on 06/03/2014. I applied for PRAN in the month of April, 2014. Subsequently I joined Kerala Administrative Tribunal Additional Bench, Ernakulam, . My PRAN Kit was issued on 2nd June, 2014 but my mobile number was wrong. So I did not get any information about this. Later on further enquiry I understood the mistake and started payment only on January, 2015. I filed Form S2 and submitted before D.T.O, Ernakulam but there is no response. Hence, I register a complaint for correcting my mobile Number as 9633545396. My...
Complaint comments Read comments Complaint category Government Organizations

Cra Nsdl (Central Record Keeping Agency) - pran kit issue karava babat

User
 rohitpatel47 on Jun 30, 2015
My name is ROHITKUMAR MAHENDRAKUMAR PATEL My pran no.110061377324. I lost my pran kit so please issue pran kit. I am a employee of goverment departement. My mobile nu is 999054500 and email id is rohit.patel47@yahoo.com please issue pran kit. Address.11 shubh tenaments Near parth vila gate nirmal nagar road patan 384265...
Complaint comments Read comments Complaint category Government Organizations

Cra Nsdl (Central Record Keeping Agency) - re issue of i pin

User
 somnathgiri on Jun 29, 2015
Respected sir, My name is Somnath Giri s/o Bhutnath Giri have forgot the password . I had already changed the IPIN . But I couldn't memorize it and my A/C is locked now. So I requested to you that kindly re-use the IPIN to know details of my PRAN A/C details. My A/C no is 11542011009543 and E-mail Id is somnath.giri1@gmail.com" Mobile no. 9430716536 Please help me. Thankyou sir....
Complaint comments Read comments Complaint category Banks

Cra Nsdl (Central Record Keeping Agency) - reissue of pran kit

User
 Ashwinrose on Jun 29, 2015
My name is ashok kumar meena. My pran nu is 110070236315. I lost my pran kit so please reissue me new pran kit. I am a employee of central excise and custom departement. My mobile nu is 9586979304 and email id is ashwinrose97@yahoo.com. please also update my mobile number which mentioned above 9586979304....
Complaint comments Read comments Complaint category Tax Services

Cra Nsdl (Central Record Keeping Agency) - NOT RECEIVED I-PIN AND LOGIN ID FOR THE PRAN 500054913866

User
 venkata krishna Reddy on Jun 29, 2015
NOT RECEIVED I-PIN AND LOGIN ID FOR THE PRAN 500054913866 WE REGISTERD A/C in KOKAPET BRANCH (ANDB000643)OF ANDHRA BANK IN TELANGANA SO KINDLY SEND I- PIN AND LOGIN ID AS SOON AS POSSIBLE MY CONTACTS: Ph:9948283847 Mail Id:krishnareddy.chintala@gmail.com...
Complaint comments Read comments Complaint category Institutes

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