[Resolved]  CraftsVilla — Cancellation of my order by the seller

Address:New Delhi, Delhi, 110070
Website:Craftsvilla.com

I had ordered a suit on 12th October and had paid for it online through my debit card. It has been more than 1 week and I haven't received any information about the product .
I found out myself today that the seller has cancelled my order.
I have no information about the refund or rescheduling of the delivery of the product.
ORDER ID:[protected]
Kindly look into the matter
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Nov 24, 2016
Complaint marked as Resolved 
Oct 19, 2016
gsinghbal's response
Multicoloured chanderi cotton salwar suit
Oct 19, 2016
gsinghbal's response
Multicoloured chanderi cotton salwar suit
Oct 19, 2016
gsinghbal's response
Multicoloured chanderi cotton salwar suit
Verified Support
Oct 24, 2016
CraftsVilla.com Customer Care's response
Hi Rashiaryan,

We're sorry for the experience you've had with us.

Please note that due to high demand of orders, the specific product went out-of-stock and we couldn't deliver the same. However, we have processed refund for the order amount which will be credited in your account within next 7-10 business days.

Regards,
Craftsvilla Happiness Team
Complaint comments 

Comments

Chanderi salwar suit's colour is wrong
CraftsVilla.com Customer Care's response, Oct 26, 2016
Verified Support
Hi,

Apologies !

Please share your order details with us to further assist you.

Regards,
Craftsvilla Happiness Team

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