CraftsVilla.com Complaints & Reviews

Mistakenly updated the wrong Transection Id, , Correct Id is[protected] Odered Suit and salwar which i already returned in Oct month only till date havent received any amount.. Plases do the needfull ASAP. thanku...

My ordered Id is[protected], I had Odered a Suit and Salwar of 1499 + 100 delivery chages, it was a very poor quality product i had return that product next day only with my courier payment 320 . i had given all the info about payment, now its more then a month and i havnt received any payment, very bad service also .Please return my payment asap thanku...

I ordered a Suit and Salwar From Craft villa. price was 1499 +100 delivery charges, product was so cheap, and its written that its a party suit .Please close your business or improve your quality . it had a month ago, but till date i haven't received my returned payment yet....

Order no.[protected].saree ordered is very low quality and not worth of the amount quoted. Seriously I am wondering what is the purpose of associating with wenvdors who cannot adhere to quality standard s. Then there is no written statement on the website which gives details of return policy and when called their customer care number even after 5 minutes the lines are busy and no other option but to be saddled with an unsatisfactory product....

I ordered a suit from craftsvilla but it was entirely different from the image and the fabric was not as mentioned on the site. this is for the second time I got the bad stuff from it. their return policy is not at all friendly as they don't send anyone to pick the product from home. its my humble request from all to not waste your time on this site. they have association with very cheap dealers which supplies cheap quality product and crafts...

Dear Sir/Mam I Purchase an Salwar dress material with cost of Rs.1248/- with receipt no MAA/2015/1380530 was not good. colour faded. Embroidery also cutoff . The product that I get is totally different from the Material which I seen on online . I Need REFUND. only sir. Thanking U With Reg Veni.P...

I ordered a Blue suit of 999rs on Nov 5, 15 for Diwali, they didnot send it. I called two times but no response, they only response through mail and ask for 48hrs/ 2 days but they still haven't sent my product and my money is there. What to do? Are they online thief, who cheates?...

Hello,
i am so tired o[censored]sing your site.
i want to buy something but i go to payment then it is failed and did not accept my credit card by chese bank,
i live in usa and shipping address is in baroda. but payment failed,
by doing this i have 5 pending order can you cancel that please
or show me hoe to do it form my account.
craftvilla has so many sub seller, that is so confuse
craftvilla...

My order no ARAMEX # [protected] ...ordered on 03.11.2014 and got delivery of the product on 19. 11.15...as the product which is sari is not same as shown in the picture... now I want to return the product...and has called many times on the mobile no. [protected] which was mentioned on the order chart...but is switched off since 19.11.15...now I want to return the product...so guide me what is the procedure to return the profuct...immediately......

I have an order on 7 nov 2015 & itz already been a month i havent received any shippment from them. every time when i call them they says mam kal tak ho jayega... bt no response till today.i dont know why they take order if they cant deliver it....

Hello Sir,
I had placed an order from craftsvilla:

(Bollywood Saree:510).
Order No.:[protected]
Ship Date:October28 2015
Form ID:0325

I want to return it but it's not returned yet.

Please Return It...!!!...

I have been sent with wrong product.
I intimated the respective customer care regarding this goo[censored]p and they requested me to arrange a return. I returned within the prescribed timeline and also requested them to give me my "courier charges" back since the fault was from vendor/e-commerce website.
Initially they agreed on this but now they are forcing me to accept the voucher ( which has less value than courier charges),...

The company has not delivered the product that was suppossed to be delivered. the clothing recieved is of different colour and different material. So when i raised dispute againgt it they asked me to courier it back.When I have courierd them back they have still not refund my money back....

Dear Sir, I have placed an order on 3rd November, 15 of Sayali Bhagat Anarkali Semi Stiched Salwar Suits #[protected] which was costing Rs 1199, shipping cost Rs 100. The product is not yet recieved to us, after consulting with customer care number it was said that the product will delivered soon within in 3 days. So, there product of Sayali Bhagat Anarkali Semi Stiched Salwar Suits #[protected] is not yet recieved .So, please do take some immediate...

Beware buyers very cheap material, ordered one suit which had different shades it seems scatter material of slightly different color put together secondly material is not sufficient. Mine relative and friend warn me not to buy but because of attractive pics I did mistake by ordering it hope people will think before ordering from this website...

Hi,

I had ordered a suit from craftsvilla.com and received a delivery in 4 days. The courier man didn't allow me to open it before the payment(had opt for COD option). and then when i checked it was a different suit though on cover the item code was right but inside it was not same. When i called them, I was kept on hold all the time as all the lines were busy, truly speaking no one is there to take our call. they reverted...

Dear sir, I had placed an order for a saree from craftsvilla.com on 28 Oct 15 and made the payment too.I received a transaction no:[protected] stating that it has been shipped through DTDC having tracking no.A32761721 which was supposed to be delivered by 04 Nov.I am extremely disappointed to say that the item has not been delivered yet. Repeated attempt to contact the customer care of the company has failed.On tracking the DTDC site "no...

Dear sir, i have ordered an salwar suit from craftsvilla.com #[protected] but on the same day i have cancelled it and have ordered another suit #[protected]. But yesterday when i was not present at my place the delivery man came and delivered the order #[protected] which i had already cancelled. My mother was not aware of it so she paid for it. And my another order #[protected] is not yet delivered. I want refund on the 1st order Sir/Mam. Thanking...

I have placed two order on site of craftvilla.com, which transaction id is following 1.[protected] shipment no[protected] 2.[protected] shipment no[protected] deliver address jitendra kumar sail brach office luv kush tower 5th floor exhibition road patna 800001 .mob-[protected] but till jitendra kumar not recived product ....

On 06/11/2015 I have puchased three dress code no MFASH[protected] Rs. 947 MELLI[protected] Rs 995 MMONS[protected] Rs 990 Total Rs 3243 I have paid by using my SBI DEBIT CARD . FROM SBI FROM MY ACCOUNT DEDUCTED Rs. 3243 on 06/11/15. My account statement deducted to POS PRCH-POS[protected] KRIBHA HANDICRAFTS PVT GURGAON. BUT FROM CRAFTVILLA I HAVE RECEIVED MESSAGE TO MY GMAIL ID STATING THAT "this is with regards to your order no....