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CraftsVilla.com Complaints & Reviews

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Last updated Dec 30, 2022
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CraftsVilla.com reviews & complaints page 34

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A
anjali srivastava(anju
from Chittur, Kerala
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Suit change - cod 101508466

Address:41666949785

Mayny 21/10/2015 ko craftvilla.com say ak purple embroidered suit[protected] magaya tha. Us ki delivery 2/11 /2015 ko aai .suit ka kapra bahut he baykar hay .please Mayra suit Chang kar day.varna mujhay Foram may sekayat karna pary.ga.kyuki aysa Maury saath 2time hua hay.please....
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R
ravinderkaurrm
from Mumbai, Maharashtra
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Order not delivered - payment is done

Address:411057
Website:www.craftsvilla.com

Hi Team,

I have Ordered New Designer stylist suit (SKU MSHOU[protected]) from Craftsvilla. My Order Tracking number is[protected]. Due date of my product delivery was 27 Oct 2015 but its 14 days now I haven't received my product. Moreover I have drooped them several mails and that too with no response.

In one mail they told that your item have been shiiped and gave the shippmnet number :
Shipped By Tracking...
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Address:Mumbai City, Maharashtra, 400052
Website:www.craftsvilla.com

Hi I ordered a saree from Craftsvilla. The material is too cheap that I can't even give it to the maid. The delivery was too slow. The colour of saree is different as it was showcased on the website. Moreover very importantly nobody bothers! Even after mailing them so many times nobody reverted and the customer care no does not work. I want to return the parcel sooner as possible. I feel cheated being a customer....
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P
priti kumari jha
from Mumbai, Maharashtra
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I want to return my dress

Address:Mumbai City, Maharashtra, 400066
Website:CraftsVilla.com

My order no is #[protected]
Order Date: October 26, 2015
Shipping Address
Priti Kumari
JM Financial Services Ltd. 2nd Floor, B Wing
Suashish IT Park, Plot No. 68 E, Off. Dattapada Road, Opp. Tata Steel, Borivali (East), Mumbai - 400066
mumbai, Maharashtra, 400066
India
T: [protected]
Shipping Method
Shipping - Standard Shipping

Payment Method
Cash On...
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A
adv garima yadav
from Bengaluru, Karnataka
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Stuff of the product is very cheap and different from the image

Address:122001
Website:craftsvilla.com

First of all you people don't attend customer's call..I'm calling since 4 dayz no one is responding. i want my money refunded as the stuff you have sent is very cheap and different from the image.one cannot wear such stuff. and i want your reply as soon as possible.so kindly reply me back and do it fast if you want to retain the customer. my no. [protected]...
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S
Sujaa
from Mumbai, Maharashtra
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Bad quality clothes

Address:Pune, Maharashtra, 411014

I ordered lehnga but it quality was really worst. N having bad experience with them. I courier them products but there is no response from Craftsvilla. Image n products are different. Very bad quality. Please help me for refund. N I humble request to all buyer's don't buy anything from this site....
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P
Payal270388
from Delhi, Delhi
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Ordered a saree- no respond

Address:New Delhi, Delhi, 110019
Website:craftsvilla.com

I ordered a sari with order no.[protected] from crafts villa around 10 or 12 October they shipped the product around 14th October but i still haven't rcvd the product. i sending them mails but no response and even they don't pick up the call. i have made the payment already...
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P
preeti bailwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered two staff but received only one and image is matching which i have ordered

Address:122001
Website:craftsvilla

My order no is[protected], preeti in this oreder has been canceled but 1st Nov 2015 sunday courier man called me that i am in fron of your home but address is also incorrect that time i told him my correct address . and after receiving my order then i saw that there was one staff suit but i have ordered two staff suit Bombay girl orange salwar suit then i have received only one and i have given payment for both suit now i want to refund my...
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A
Ashish Patro
from Bhubaneshwar, Odisha
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I want to cancel my order

Website:Craftsvilla.com

I Am Order a Product of Craftsvilla...Thats Name Is- "New Exclusive Collection With Gorgeous Ayesha Takia" Order No[protected] And Shipment No[protected].. So Please Cancel My Order..
Because I Already Buy This Product on Craftsvilla.com
And Pay- Rs-1125/-
Order No-[protected]
Shipment No[protected]
Its Delivery In My Address- Date- 30.10.2015 On Friday I Receive From Account Honeydews Fabrics,...
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M
Mukesh Kewalramani
from Hyderabad, Telangana
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No return for defective products sold

Address:Mumbai City, Maharashtra, 400101
Website:www.craftsvilla.com

I have received defective product and have been consistently registering complaints with the seller but every time they close the complaint without responding to it. I have complied with their terms and conditions, however the seller has denied from its responsibilities. Their customer care helpline is always busy and never gets connected and to the mails they are not responding...
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J
Jayshree Soibam
from Bengaluru, Karnataka
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Product have not received

Address:Bangalore, Karnataka, 560094
Website:craffsvilla.com

On 23rd october '15I have order one Saree worth 2499/- from Craftsvilla on line
i.e Kajol black Beauty (code no.142).order no12030771

Also i have put the mail to customer service for craftsvilla n got the the ticket no as wel (#621299).on 29th october .

But stil i havnt received any calls from any courier person neither frm vendor .

pls do the needfull.


Regards,...
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H
Harsh sohal
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Product not delivered yet

Address:Mumbai City, Maharashtra, 110027
Website:Craftsvilla.com

I ordered a suit worth Rs. 999/- (after discount) from craftsvilla.com and i ordered on 24 oct 15 And till today I havent received any product...so i wana knw when will I get my parcel... I mail on [protected]@craftsvilla.com so many times...for my parcel dat when will I get bt there is no response frm ur site till yet......
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V
Varsha Gupta Amit Gupta
from Noida, Uttar Pradesh
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Product not delivered

Address:New Delhi, Delhi, 110058
Website:www.craftsvilla.com

I ordered a lehnga worth Rs. 4, 200/- (after discount) from craftsvilla.com and the estimate delivery date is 28-oct-2015 And till today I havent received any product The shipping details are not available on site. A ticket was raised for shipping details but the no action has been taken....
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S
Shalini Kapil Kulkarni
from Bengaluru, Karnataka
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Order no 101456031

Address:Surat, Gujarat, 395007
Website:Craftsvilla

I recieved this order of blue patiala churidar on 22nd oct.As i did not lik it i have couriered it again back to the seller and it has eveb reached the seller on oct 28th itself.but stil ther is no news about my refund or atleast a confirmatory email.tried calling customer care many a times but even tat is unresponsive. Only balance gets cut.very unhappy and displeased with craftsvilla services and response.kindly respond asap or i wil put...
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M
Monika Jais
from Khopoli, Maharashtra
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Product not as per the picture and half description is available on website

Address:Mumbai City, Maharashtra, 411018
Website:www.craftsvilla.com

I have never seen such pathetic customer care services from craftsvilla.com, i have not receive the product as per display picture on the website and now unable to understand to whom i should convey and return the product. Very pathetic services given by craftsvila.com and no matter no concern for their customers. Regards, Nivya Airira...
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S
sulab29
from Hubli, Karnataka
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Order numbers 101969957 and 101971278

Address:Mumbai City, Maharashtra

I ordered for sari and the order number was[protected] when tried to make payment it did not not responded properly hence again the very next moment on 17/10/2015 ordered again for sari for which an amount of rs.2050/ has been deducted from my sb account So far there is no response from the craftsvilla and tried to contact their customer care number but the receiver of the phone says that the number is not tht of craftsvilla consumer care...
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I
imranafatima
from Hyderabad, Telangana
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Mismatch and cheap quality cloth

Address:Rangareddy, Andhra Pradesh, 500048

Shpr Ref:[protected]; Team, I am very disappointed with the order that I have placed and on the top of that I am not able to reach you guys on this no.[protected]. The day I received the parcel I didn't like the stuff and I have made several tries in reaching the team but in vain. It is a very disgusting experience and I do not appreciate this. Please can I request you to send your person and take back this parcel. My address...
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A
adavya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They don't send me product

Address:400063
Website:www.craftsvilla.com

I ordered a suit from craftsvilla.com and the estimate delivery date is 21-oct-2015 And till today i didn't received any product Even they are not providing me the shipping details. 2 Days ago i raised a ticket for shipping details but the ticket was closed by them without responding.the name of agent working on ticket is suleman shaikh Also, they are not responding to my call Order No.[protected] Ticket No.#609684 Pls help me...
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A
Akanksha039
from Mumbai, Maharashtra
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Wrong delivery and no return pickup

Address:Mumbai City, Maharashtra
Website:Mumbai, Maharashtra

This is extremely sad to see cheating from a famous online site. This was first, and perhaps the last order that we placed on craftsvilla. Here is the summary of the issue that I faced Transaction #[protected]placed on October 17, 2015 7:59:18 PM IST) Issue : I have been delivered a suit piece instead of suit, The description of the product clearly stated a stitched suit and requested to enter the measurements and note to the tailor...
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P
priya grover17
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Worst quality worst cust care

Address:Mumbai City, Maharashtra, 110015
Website:www.craftvilla.com

Ts high time i am experiencing with this bloody up site ...

my order no.[protected] Name of the item- diwa- b black floor touch embroided designer anarkali suit Price- 1199 /-

Is its being almost a month no one pick up the cust care no... and my problm is not getting resolved... i wanted to refund that suit and i want one of your executive to come to my door steps to collect it. As it is not possible for me to...
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