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CraftsVilla.com Complaints & Reviews

1.5
Last updated Dec 30, 2022
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CraftsVilla.com reviews & complaints page 8

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T
tuesday14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order number 100000550

Address:le3 0ut
Website:CRAFTVILLA.COM

I am based in UK and had placed order number[protected] for 2 x pink lengha paid $62.00 each, had asked to be delivered in Ahmedabad.

I was given a what sap number[protected]. after chasing them times and times my order was rec'd in Ahmedabad, I was shocked to see the material they sent me it was very cheap and nothing like what it showed on line.
I requested it to be returned, and I was told it will be picked up from...
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M
Mamtapaul2811
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of product ordered online

Address:Mumbai City, Maharashtra
Website:www.craftsvilla.com

I have ordered a product from craftsvilla.com on 25.02.2016 but till date I have not received my order, payment method was prepaid. I have call their customer care more than 10 times, but in vain. They are not giving me tracking details, nor they have sent me any email or message regarding shipment consignment details. My order No. was[protected]...
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S
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refundable of money

Address:New Delhi, Delhi, 110046
Website:craftsvilla.com

I have purchase a product on craftsvilla.com on 15th feb 2016
order id is[protected] the product name is (Thankar Latest Designer Heavy Black Sleeveless Gown cv)
i order was a high hopes. it was such a beautiful piece gown in the picture. that product was deliver in my home. I am extremely disappointed with the product....
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M
manojweb143
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Craftsvilla give me my money back

Address:400101
Website:www.craftsvilla.com

Hi sir,

I want my money refund back in my account i have returned product on 24th february and also provided my bank details with passbook screenshot but i did not received my money back... Customer service says they have initiated amount on 7th march but i did not received it even after 10 days of their promise... Please take an action and give me my money back because of their cheap products and worst service i will never...
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Shubham Ashok
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong order delivered

Address:Bokaro, Jharkhand, 827003
Website:www.craftsvilla.com

I ordered a saree (Order no. :[protected] from crafrsvilla on 24.02.2017 which was to be delivered by 2.03.2017 but it was delivered on 9.03.2017 and that too wrong product. I orderd a yellow saree (Id: 3643664) but what i recieved is pink (I've uploaded a photo of that). Now today i have appealed for return request but i doubt that they may refuse to return and say that we delivered the right one.
What to do?...
+3 photos
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L
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order number is # 104137341

Address:Hyderabad, Andhra Pradesh, 500016
Website:Craftsvilla

Dear Sir/Madam,

I am writing to express my dissatisfaction with my recently purchase from your website. I have recently purchased a Saree from your website, my order number is #[protected]. My parcel is arrived on 23rd Feb 2017, the product was not satisfactory hence I decided to pick a different one and returned the parcel with self ship with courier charges of Rupees 250 as I was told there is not return service - Sorry,...
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R
Riya Rastogi
from Ahmedabad, Gujarat
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I dont want this product

Address:104178386

I dont want this product as i placed order yesterday but now i saw it was already dispatched ...so plz cancel that order i have choiced other thing now i dont want this product...plz cancel it...
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S
Srishti tandon
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want back my money as i didn't like the product

Website:Craftsvilla

I want to return the product which was delivered to my house on 12th march and as i didn't like the product i want to return it and get my money refunded....
+1 photos
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U
univinav
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No. 104153882

Address:Mumbai City, Maharashtra, 7683200
Website:www.craftsvilla.com

This seems to be a fraud and a fake company. Placed an order on 21st of February 2017. Then received a email on 22nd stating in there that the product has been dispatched and a tracking number[protected] was there and the courier service used was Fedex Courier. I do have all the emails as a record of proof regarding this case. I did not receive anything till 27th of February and then called the customer care to of fedex courier to which they...
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M
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jm fancy Brown watch

Address:8000027

My order no. Is[protected] and tracking id is [protected] and i registerd the order on 24/02/2017 and is still not delivered upto date 05/03/2017.please send me the watch as fast as you can because it is very important....
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M
Madhvi Dholah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order ID I100000334

Address:100029

Hello, I have placed the orders of 2 sarees and the amount got deducted from my account upon which I received a confirmation email with the order ID I[protected].
This order was placed on February 9th and ever since then I did not receive any tracking details or whatsoever!!!
I have sent an email and they replied that they will send the information in 48 hours but that never happened and 10 days has passed since!!!
br...
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N
nutan bhootra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not shipped yet

Address:Kozhikode, Kerala, 673601
Website:craftsvilla.com

My product was about to deliever from 2nd march to 4th march. but it's not shipped yet....
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A
amitesh98
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order ID : 103499012 (1 Items) - Requesting for return

Address:Mumbai City, Maharashtra, 110075

Craftsvilla seems to be very non-flexible organization, As I was overseas and requesting the product after my return to India due to cheap material, they seems to be responding like robots.

Never buy any product from craftsvilla. cheap material double pricing. better product available in retail shops.

I want them to consider it as an exceptional case....
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Sinjini Sarkar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money for a saree which was bought first week of february 2017

Address:Kolkata, West Bengal

One week ago i bought a sari which was backed on[protected]. Till now, I cannot refund money. kindly help me for refund money.
Rajesh Sarkar
[protected]...
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J
John Mathews V
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of 669/-

Address:Bangalore Urban, Karnataka, 562125
Website:Www.craftsvilla.com

I received a product that I did not order. Product was picked after several follow up. Now I'm waiting for my refund since one month and no response. They're not even responding to my emails. Never expected Craftsvilla to be so pathetic. Although it's not a huge amount, it does count my trust on a company. I trusted you and ordered but you are a worst company I have ever seen. I need my money back at any cost. Craftsvilla, have some decency...
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Shraddha25
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of a product

Address:Mumbai City, Maharashtra

I requested for return of a product on 18/01/2017. It's been a month and it hasn't been reverse picked up yet. I keep calling them and they keep demanding 48 more hours. I'm fed up of this. First, I don't get the product I order and then take so much trouble regarding its return. I'm not sure how much time will they take for a refund. Craftsvilla please look into this issue and refund my money as soon as possible....
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Monika Insa Monika Insa
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not gud

Address:147001

Very bad clothing not gud dupata...
+2 photos
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A
Angel Amu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shree Sanskruti Self Design Banarasi Art Silk Black Color Saree For Women With Blouse Piece

Address:Mumbai City, Maharashtra, 400079
Website:Craftsvilla

I have already been discussed with your customer care executive regarding my refund issue.
I placed order for 2 saree(rs1215+rs1049) on 11th of Jan 2017 by ICICI debit card in the name of Vaibhav Gaikwad.
Payment initiated and money got deducted, (Total = 2564(300rs shipping) )
But on a same day I cancelled 1 saree (rs1215), next day I ordered same saree with another deduction by Debit card.
Then after some days...
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smt. rakhi verma
from Mahroni, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Delivery

Address:Jhansi, Uttar Pradesh, 284003
Website:craftvillas

Wrong Delivery Saree ki jagha Kurti a gayi...
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K
KhushbooCF
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid amount not refunded

Address:Mumbai City, Maharashtra
Website:www.craftsvilla.com

I had ordered 4 dresses from Craftsvilla worth INR 5k approx. on Nov 22, 2016. The amount got deducted from my account but the ordered was cancelled by Craftsvilla saying that the payment did not reach them. I had to place the same order again which got completed. Then I was informed that my 1st order was processed and was sent to me. Due to duplicate orders, I had to cancel this order for which REFUND OF INR 4899/- WAS NOT INITIATED EVEN...
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