CraftsVilla — return product and get refund

Address:

Jaipur, Rajasthan

i purchase a suit from craftsvilla.com .it is defected piece and isn't like defined online or shown in photo. i want to return and refund of 899 rupees. i send mails for return product to that company but i didn't find any response from them. Please help me to give my refund of 899 rupees. return product Inbox x mohini pradhan Jun 26 (4 days ago) to customercare I want to return long anarkali suit order no is[protected] because it is not like as defined and not shown in photo so plz return this and give me 899 rupees quickly. thancuu Craftsvilla via email.freshdesk.com Jun 26 (4 days ago) to me Hi Mohini Pradhan, Thank you for your cooperation. Shipment #[protected] Request you to send the received product back to the below address to the designer within 7 days and email us the courier tracking details once you dispatch the product. Once the designer receives the product back to the address, we can refund the full amount of order in your bank account. Please note that we shall give you a Rs.100 voucher for the return courier charges as per return policy mentioned on the website. Please mention the order number clearly inside and outside the parcel. Apologizes for the inconvenience caused. Jesvi Fashion 1301, old bombay market aditys awas, umarwada, surat--395006 [protected]@gmail.com [protected] Awaiting the following details from you for refund : **Return courier name - **Return courier Tracking number - **Bank Name :- **Name mentioned on bank account : - **Bank account number : - **Bank IFSC code: - (Optional) If you have a minute, please tell us about why you returned / cancelled your order by going to the below link. Your feedback will help us to serve you better. Click here to provide feedback Happy to serve you! Regards, Craftsvilla.com - The Marketplace to Discover India Facebook Twitter Blog Linkedin Ticket: http://craftsvilla.freshdesk.com/helpdesk/tickets/300401 Hi, We work hard to ensure all your queries are resolved in shortest amount of time. Please do let us know your opinion on our customer care support. We look forward to your feedback HappyAwesome NeutralJust Okay UnhappyNot Good 300401 mohini pradhan Jun 27 (3 days ago) to Craftsvilla Bank Name: punjab national bank Name: RAHUL PRADHAN Account no: [protected] IFSC Code: PUNB0587400