CraftsVilla.com — Amount deducted but no receipt and pending order

Address:	Mumbai City, Maharashtra
Website:	Craftsvilla.com

Hello I have placed the order and the money was deducted, but never received the order nor the confirmation. I am not able to contact any numbers. I have not received any email reply back . I am worried and annoyed with this company. Is it for real or a hoax ?? I need my money back. Arundhati