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CraftsVilla.com Customer Care

Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India - 400101

Customer Care Phone Numbers and Contacts

Phone:+ 91 80 8062 2233
 
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CraftsVilla.com Complaints & Reviews

CraftsVilla.com - appeal for cash back

User
 Arjuna Behera on Mar 28, 2015
order no-100326061 and customer complaint no-35189 inform you that, I have not received my selected cotton saree or my cash back till yet. More than one month have gone. I paid Rs.1.927.00/25.02.2015. So necessary steps taken an early date. to-day is-28.03.2015. My email is-arjunabehera2012@gmail.com. My name- Arjuna Behera...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - ripoff report

User
 manbai on Mar 26, 2015
I order bollywood sarees from craftvilla on March 16th their website shows payment did not go through i try three time it was showing payment did not go through, but all the payment went through with city bank.My visa statment is showing all three charges went through.I olso get emails from them that your payment did not go through please try again.dont understan what is this i got charge so mutch and no product delivered to me.feel like i got ripoff....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - order delay

User
 dheeraja on Mar 26, 2015
I have placed an order on 15th march 2015 and i have not received it yet and no proper reply regarding the estimated delivery date its really bad and no customer care services is answering my call continuously tried for 2 days its really very bad responding to customers after payment in this manner please see that my order is delivered soon my order number is 100356480...
Complaint comments Read comments Complaint category Business & Finances

CraftsVilla.com - No reply from the customer and Craftvilla customer care for the issue raised on the delivery of products

User
 Sonu P Soni on Mar 26, 2015
On 24th I recd the order which i place but it is different from the one which i ordered i have raised the issue and wrote mail to Crafts villa customer care but no response is received on the same. the seller from whom i bought the product is not receiving the call. How do I proceed further its really very stressful thing for me. The Lehenga which I order was umbrella With Full Ger But The one which I recd is L-type lehenga which spoils the look of the lehenga. The One which Aailya has worn was ordered By Me And the other One is Recd By me which Does Not have any Ger(Hindi Word)....
Complaint comments Read comments Complaint category Online Shopping

CraftsVilla.com - Non-receipt of 21 numbers organic india products

User
 T MANOHARAN on Mar 24, 2015
I have placed orders for the supply of 21 numbers organic india products on 12.03.2015. The order No.100494475. The amount paid by me is 3687/-. More than ten days have gone. The products are not supplied. No message, no reply to my repeated requests. It is disheartening to note that such acts like you will make the customers to re-think of online shops. There is no reply from customers' care. The phone is always said to be busy. Why there needs customer care?. If you try to deceive the customers like me then, how the customers believe online shops. T Manoharan, mobile number 9940014176...
Complaint comments Read comments Complaint category Online Shopping

CraftsVilla.com - bollywood designer saree with heavy blouse work black

User
 shaheen parveen on Mar 23, 2015
dear sir/ madam - we order a saree last before 2 days Bollywood Designer Black Party wear Heavy Blouse saree that is branded vishal saree but yesterday we got some other saree without a brand name and they have sent the parcel in the name of snapdeal which we havent ordered from that website we made a call to the courier service regarding about the parcel what ever they sent that's what we sent to u its not our fault they said again we tried to the website through call wise and though email wise they are not considering and responding us at all and they are refunding the money they are cheating...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Regarding Refund

User
 neha.y on Mar 21, 2015
I have ordered a suit order no.100360384 on dated 17 March 2015 & Rs 1234/-has deducted form my account . Same evening i rcvd a call from their side that stock was not available. on 18th i call to customer care of crafts villa they told me to cal back..after few hours i called again they told me that stock is available who told u that stock is not here. i said kindly refund my payment..she told me that we will mail u within 24 hours.. i rcvd a mail that ur order will be dispatch within two days & u will rev an e mail regarding tracking details...there is no reply till date, i continuously...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - No response for my order.

User
 Mohammed001 on Mar 20, 2015
Dear Care, I haven’t received any update on my order, please confirm when can order will be delivered. As per website, delivery date is today i.e. March 16, 2015. Highly unhappy with your service as no proper communication and no proper tracking....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - return suits

User
 aparnadwivedi on Mar 19, 2015
hello sir / mam i have recieved my orders for two suits.but im not satisfied with cloth material. i want to return suits and request to u plz my money should be back as soon as possible. thanks. Aparna Dwivedi...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - not recieved my order

User
 vishal amba on Mar 18, 2015
i have not recieved my order no 100459760 Metroz Style Sky Blue Colored Pure Chanderi Straight Suit SNJB041 - Salwar Suit by Metroz Fashions vishal amba Forest Complex Sector: 68, SAS Nagar Mohali, Chandigarh, 16062 India T: 9814473468...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - don't want this dress

User
 Munita Tiwary on Mar 17, 2015
Sonakshi Sinha Gray Anarkali in IIBS CODE: 1008 I am really very unhappy with your website. First of all you don't exactly show the same dress on your website. The dress is totally different from what you are showing in the picture. Even you all didn't mentioned that the dress is not stitched. I want my money back as soon as possible...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - dont want this dress

User
 Munita Tiwary on Mar 17, 2015
sonakshi sinha gray anarkali in IIBS 1008 I really didn't like this dress. Its totally different from what u are showing. And u didn't mentioned that the dress is unstitched. I don't want this dress and my money should be back as soon as possible....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - wants to return my red anarkali dress and wants my mony back

User
 Savita Chaurasiya on Mar 17, 2015
I have ordered a anarkali dress worth rs 899 from your vender named khantil india from your website. I wants my money back as I don't like its quality .contact 8115313707 adv-savita chaurasiya Order no- 100493586 Pickup date- 3/12/2015...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - not yet got my order

User
 sruthi nayagi on Mar 16, 2015
Craftsvilla.com: New Order # 100465771 Your Transaction #100465771 (placed on February 27, 2015 7:53:53 PM IST) Billing Information: sruthi nayagi no.17/9 v.n doss road, mount road, chennai -600002 chennai, Tamil Nadu, 600002 India T: 9445470305 Payment Method: cash on delivery Shipping Information: sruthi nayagi no.17/9 v.n doss road, mount road, chennai -600002 chennai, Tamil Nadu, 600002 India T: 9445470305 Shipping Method: Shipping - Standard Shipping ITEM Rashmi desai Exclusive Designer Green Salwar Kameez Vendor Details TAGLINE SILK MILL Seller Email: taglinesilkmill@gmail.com Seller...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - exchange of saree

User
 sweta thakur on Mar 16, 2015
sir i have booked one saree on 12/03/2014 with SID:100350882 OID:100492704 AND MRVC34836644300/MRV BOLLYWOODSAREE66, SIR THIS SAREE IS OUT OF MY EXPECTATION WHICH I HAV SEEN ONLINE. SO, KINDLY ADHERE MY PROBLEM I WANT TO TAKE NEW SAREE INSTEAD OF THIS WHICH HAS BEEN DELIVERED AT MY PLACE(EXCHANGE ). THANK YOU...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - my order cancelled without any reason

User
 RAJATSETHI on Mar 16, 2015
order no.-100355409 Designer Black Emboridered Straight Suit MSHRE32371678030 your seller called me that the price of this dress is increased to 1990 i have attached the proof of order please take an action on your seller and send my order rajat sethi contact no 9811178893...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Defected product with poor quality - return it.

User
 ishitajain on Mar 15, 2015
I have ordered a black color gown order# - 100328622 and received it on 9th March, 2015. The product is defected and its quality is very poor.There is a hole in the cloth and received the brooch in 2 pieces. I have raised the dispute to seller as well as to your mail id, but did not received any response from either of you. Kindly take your item back and return my money....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - wants to return my anarkali dress and wants my money back

User
 shlok.priya on Mar 13, 2015
I HAVE ORDERED A ANARKALI DRESS WORTH RS.1399/- FROM YOUR VENDOR NAMED KHANTIL INDIA FROM YOUR WEBSITE.I WANTS TO RETURN IT AS EARLY AS POSSIBLE AND WANTS MY MONEY BACK AS I COULD NOT LIKE IT .ITS COLITY TS TOO BAD MY CONTACT NO.9970672574.-------ADV.PRIYA BHARASWADKAR...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - cancellation of order shipment.100349614

User
 Akshay Jalon on Mar 12, 2015
as my friend had made the order on my name i came to know today morning, this is product the have order for making fun and i have not order it so pls dont send the product as i dont reqire the things like sarreee n all as m a male y would i order for saree....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Return Product

User
 deeptinamdev on Mar 12, 2015
I am very much disappointed with your service, as I ordered one Lehnga and found the quality of product very bad, So sent several mails to customer care in order to return the product. But no response. Kindly take your product back and refund me the amount paid. Order id for which is 100336955 ....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

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Recently Discussed

1 days ago
CraftsVilla.com
Retun saree nd give me my fund.
14 days ago
CraftsVilla.com
when i got my product
16 days ago
CraftsVilla.com
Return Product
22 days ago
CraftsVilla.com
for return my money
23 days ago
CraftsVilla.com
I haven't received order till now