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CraftsVilla.com Customer Care

Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India - 400101

Customer Care Phone Numbers and Contacts

Phone:+ 91 80 8062 2233
 
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CraftsVilla.com Complaints & Reviews

CraftsVilla.com - Fraud website consuming thousands of money.

User
 kota rama devi on Feb 25, 2015
Hi, 1 week back i have ordered for a lehanga worth 3400 in CRAFTSVILL.COM with Transaction Id: 100447315 shipment no: 100316381. i paid through debit card.but till now i dinot get any product details. and their customercare number also not working. so i just mailed them now for the details then they replied me they will refund my money within 15 to 20 business days:( .. through their mail am abke to track them...oh goddd then i came to knw there are sooooooooooooooooooooooooo many infinite number of complaints for refund.. they r nt selling anythng they are consuming money through this web site...
Complaint comments Read comments Complaint category Online Shopping

CraftsVilla.com - Refund of the money

User
 Sushil Kanekar on Feb 24, 2015
Dear Sir, I have ordered one dress online. Order no 100260954. I wanted to return the dress, so I emailed them regarding the same. They provided me with the address to return. I have sent the dress on the said address via professional courier POD no 355990876. The said shipment was return with the reason as consignee shifted. From that date I have been following up with craftsvilla customer care via email for new address. Its been a month they have not provided with me a new address or refunded my money back. They are giving me stupid replies like send your package to given address and give...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - lehenga 100446948

User
 Shylaja Padmanabh on Feb 20, 2015
we had ordered a lehenga 100446948 through debit card.we received message that the order has been taken and even the amount as been cut from our axis bank debit card.today i tried to contact u online for the same order but the amount as been cut for the second time but u sent a message through gmail that the payment was not received by u.please check into the matter and inform us immediately....
Complaint comments Read comments [2] Complaint category Banks

CraftsVilla.com - about my order

User
 Gp21 on Feb 19, 2015
I had registerd to craftsvilla on jan 29 2015 and placed an order of vendee fashion necklace set 8170 worth 563/-. Still i dinn recieve my order but the amount of 563/- was reduced from my account on jan 30 2015. Send my order wid in 5 days or i need return back of my money..i need ur reply ASAP...
Complaint comments Read comments Complaint category Credit Cards

CraftsVilla.com - Payment not given on specified time

User
 Mohammed Saquib Qureshi on Feb 17, 2015
I am seller from Craftsvilla and I got three orders. one prepaid and two cash on delivery. Here is the Order id 100362362, 100329525 and 100332177. according to there term they give payment on first time order within 30 days. my first order place on 4th january till now I don't get my payment. They said once they get code from citi bank for approve payment. they don't pay me till now even the 30 days period is over and over....
Complaint comments Read comments Complaint category Online Shopping

CraftsVilla.com - fabric quality is not as expected

User
 nazma nadaf on Feb 17, 2015
i have ordered a jai ho bollywood royal blue chiffon saree order no:100301172 shipped by Aramex, tracking number 2081168843, but the fabric is not so good as i expected, so i want to return blue saree back and i want my money back as soon as possible...
Complaint comments Read comments Complaint category Universities

CraftsVilla.com - refund my money back

User
 Bhavana Busetty on Feb 17, 2015
I had purchased a anarkali suit craftsvilla by paying Rs. 3600 (shipping charges). My order no. is 100300185. Track number is 2081167826.But I did not like the anarkali, its quality and finish is very bad. So i want to return it and i want my refund amount immediately. I have tried calling them many time on their customer care no. 8080622233 but line are always busy. I also sent my compliant by mail on customercare@craftsvilla.com but there is no response. There is not even an acknowledgement for my complaint. I am very disappointed with this website. I trusted them and they have cheated me....
Complaint comments Read comments Complaint category Food

CraftsVilla.com - refund

User
 afreen shaikh on Feb 13, 2015
I have ordered a anarkali suit from craftsvilla with an order no 100397564. But on receiving the i did not like the quality of the fabric as it does not comply with the description at all.its fabric and design is so different. So i raised the complaint on the same day however they refuse to take it back. I want my money back, please help me out. Worst website for online shopping. its very horrible experience to me ever...please return my money back...thanx...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla - red anarkali suit

User
 yashidhi on Feb 12, 2015
sir, mene craftsvilla.com se 24.12.2014 ko ek red salwar-suit order kiya tha jo ki mujhe 30.12.2014 ko deliver hua. muje us suit ka material pasand nhi aaya, m use refund karna chahti thi kyunki craftsvilla ki site pe diye gaye rules and regulations ke accourding product recive hone ke 3 din ke andar aapko request karna hota h otherwise wo product refund nhi karte h. so i called on cuistomer care number of craftsvilla 8080622233. mene is number par around 10-15 baar call kiya but har baar mera call is msg ke baad disconnect ho gaya ki hum aapki call hamare customer care executive ke paas...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - refund of my money

User
 jasna sukheshwala on Feb 12, 2015
I had this saree from crsftsvilla . Com and i did not like the fabric of the saree and it is totally against the discription of the saree on net and there are no Sequences stuck on it plus the colour is also to light ...so please help me out with it ...thank you i want refund of my money .....
Complaint comments Read comments Complaint category Online Shopping

CraftsVilla.com - regarding the worst quality product delivered

User
 razaashiya on Feb 11, 2015
Hi.. i have ordered a anarkali suit from craftsvilla with an order no 100273912. But on receiving then i did not like the quality of the fabric as it does not comply with the description at all.its fabric and design is so different.I want my money back, please help me out. Worst website for online shopping. its very horrible experience to me ever...please return my money back...thanks my email address is - vishalsharma0006@gmail.com......
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - ragrdin the quality of the product

User
 razaashiya on Feb 10, 2015
Hi, Hi.. i have ordered a anarkali suit from craftsvilla with an order no 100285306. But on receiving the i did not like the quality of the fabric as it does not comply with the description at all.its fabric and design is so different.I want my money back, please help me out. Worst website for online shopping. its very horrible experience to me ever...please return my money back...thanks my email address is - raza08626@gmail.com......
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Order

User
 Bhawana Vishnoi on Feb 10, 2015
I have ordered an item on 23th January 2015 but Craft Villa didn't delivered this item yet.It is being 20 days to ordered a product and have not received any delay messages from their side.

Please refund my money asap.

Will not suggest anybody to visit this site as their customer service is very poor.I am trying to contact on the mentioned contact no but all time saying busy executives and disconnecting the call.

I had never seen such poor customer service ever....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - About 9 to 10 Wholes in Saree

User
 kipps2111 on Feb 6, 2015
I bought few saree, and dress and some jewellery from craftvill.com.but one of my black saree has 9 to 10 wholes in saree, I called them they said they never send that saree after that I send email to them also. Still I did not receive any replied from the. So its worse experience I had. I paid for that saree and I can not even wear now... If I did not receive any reply in few day than i will complain for them in customer complain for India. Your Transaction #100338648 . Black Colour Chiffon Saree Srikshu Fashionz Seller Email: srikshufashionz@gmail.com Seller Telephone: 9916730044 MSRIK54714245720 1 Rs....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - refund my money

User
 prakamya saraswat on Feb 5, 2015
Hi.. i have ordered a anarkali suit from craftsvilla with an order no 100373972. But on receiving the i did not like the quality of the fabric as it does not comply with the description at all.its fabric and design is so different. So i raised the complaint on the same day but no body replied to my emails and i have been calling there customer care but i didn't got any satisfactory answer. I want my money back, please help me out. Worst website for online shopping. its very horrible experience to me ever...please return my money back...thanx my email address is - psaraswat8@gmail.com...
Complaint comments Read comments Complaint category Other

CraftsVilla.com - not yet delivered

User
 fathima mari on Feb 5, 2015
I HAVE ORDERED A KARACHI SUIT AND CRAFTS VILLE WAS MY SELLER'S SITE IN JUNGLEE. BUT I AM DISAPPOINTED THAT THERE WERE NO FURTHER PROCEEDINGS IN DELIVERY. IT HAS BEEN ONE WEEK. THEY HAVE NOT EVEN SHIPPED. THERE WERE NO QUERIES TO MY REPLY. I REGRET CHOOSING CAFTSVILLE....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla - Cheating by Craftsvilla

User
 jyothi@monalisagroup.net on Feb 4, 2015
I had purchased a saree from craftsvilla by paying Rs. 2680/- + 150/- (shipping charges). My order no. is 100270746. But I did not like the saree, its quality and finish is very bad. So i want to return it and i want my refund amount immediately. I have tried calling them many time on their customer care no. 8080622233 but line gets disconnected always. I also sent my compliant by mail on customercare@craftsvilla.com but there is no response. There is not even an acknowledgement for my complaint. I am very disappointed with this website. I trusted them and they have cheated me. I had contacted...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - No status update in my account and no response of my mail

User
 Rekhaaaaa on Jan 30, 2015
Hello Craftsvilla Team, I have placed an order with ur site on 22 jan 2015. Payment is made and now it has been more than 5 working days bt i did't received any status update neither got any respose of my mail form ur customercare. All i got in ur order confirmation mail is mentioned below: Transaction # 100372855 Item Name- Elegant Beige Chanderi Cotton Unstitched Salwar Suit D.No S642 Sku- MDP_E16200411270 vendor details- dp_enterprise Seller Email: dpenterprise@outlook.com Seller Telephone: 9920482905 I was'nt expecting this kind of carelessness from ur site Kindly look into the...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - NOT PROVIDED REFUND FOR ORDER THET CANCELLED FROM THEIR SIDE

User
 bgala on Jan 27, 2015
They cancelled my order from there side because product was defective and told me that they will provide me my refund back but since i am calling to their number no one is receiving my call and 2numbers are not reachable. Craftsvilla didnt provide me solution to my problem yet and responding to my mail. ORDER ID : 100345566 Order Date : 12-01-2015 Order Amt : Rs.2150.00...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - return and refund for order no. 100363209

User
 pp24 on Jan 23, 2015
i have ordered an anarkali for rs 4549from craftsvilla with an order no 100363209. after receiving i din'tt like the quality as it does not comply with the description at all. So i raised the complaint on the same day but no body replied to my emails and i have been calling there customer care from last one week but getting busy tone. I want my money back, please help me out...
Complaint comments Read comments Complaint category Online Shopping

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