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CraftsVilla.com Customer Care

Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India - 400101

Customer Care Phone Numbers and Contacts

Phone:+ 91 80 8062 2233
 
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CraftsVilla.com Complaints & Reviews

CraftsVilla.com - i want to return a dress material

User
 Niharika Eedarapalli on May 23, 2015
sir/madam, I order 1 dress material from Crafsvilla site, But What i saw on craftsvilla site that is totally different what i got in hand, its a very cheap quality and change of design. iam not satisfied with ur product. i want to return it back. when booking the dress iam not regestered with ur site. transaction no:100718653, shipment no:100518939, dtdc c/n:D23355067. please tell me whats the process to return it....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - CONTACT NUMBER DNT RECEIVED

User
 ARTch Ratnagiri on May 22, 2015
I had bought a DRESS MATERIAL of rs. 820- Shipment no. 100493748 on 10th MAY 015. TRANCKING NO. DTDC COURIER A31474653. It was RETURNed TO the seller BY COURIER COMPANY I APPLY FOR RESEND DRESS MATERIAL OR REFUND. Please look into the issue as soon as possible. These guys are not even replying to my emails and not responding to my calls as well. Thanks, SULTANA SHAIKH...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - return of payment

User
 riesh on May 22, 2015
as i had purchase lehenga choli online .the design was not matching with given photo and material or quality of cloth was not good.after talking at custmer care they told me to send material direct to seller after itreach amt will be directly deposited to given bank a/c.but till it has not deposited.l had many emails and phone at customer care but no response.kindly deposit payment. order no.100671685 dt:06/05/15 return courier detail :dtdc couier dt:13/5/15 cn no.M200026847 email ref no.228801...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - 20822259911-tracking on.money back & return the dress

User
 athakkar33@yahoo.com on May 22, 2015
hi, as per order no 100519121 & tracking no 20802259911. I have cancelled the order after receiving the anarkali dress.but it is very different from picture on site.even I don't like now also due to different material seems.so I have cancelled by submitted in your site after login. it was COD.so please collect dress from my home & give money back within two days. thanks, avani thakkar...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - the courier is not recevied here

User
 Nesrin on May 21, 2015
I purchased a churidhar from craftsvilla.com.on 12/05/2015.the payment maid by using my credit card.but the courier didn't recevid here.my phone no: & email I'd is also mentioned in detailes in purchasing time.and I have a request to change my Emil I'd. Please contact on this email I'd achu673344...
Complaint comments Read comments Complaint category Credit Cards

CraftsVilla.com - returning one saree

User
 Bhumika Thakur on May 21, 2015
hello craftsVilla, i place order for 1 saree but bydefault craftsvilla send me the two same saree..so i wish u can xchange the one saree. DESCRIPTION:Blank Pink Georgette bollywood designer saree-Bought on craftsvilla.com Shpr Ref:100485199...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Sonia sharma

User
 md_meerut on May 21, 2015
i purchased a saree from craftsvilla .com on 17th may 2015 and made a payment with my credit card. i have given my phone number as well as my email id along with my shipping address. i have neither received the product nor any confirmation about my order. when we try to contact the web site through phone it didnt respond . kindly inform me about my status of order as well my money. the order was in the name of ; SONIA SHARMA r/o 68/12 Santosh bhawan durga nagar kailash puri MEERUT UTTAR PRADESH 250002 emai: manish76mrt@gmail.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Defective

User
 rubana on May 21, 2015
Dear Sir, My Product no is 2082164280 salwar suit in defective. Defective is Dupatta and suit pice in steple in pin Please Kindly change my product. my address is given below Arti Kumari Computeronix Bihar Pvt. Ltd. 206, Emarat Firdaus Building Opp : Big Bazar Exhibition Road Patna - 800001 mobile - 8252768620...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Very dissapointing service

User
 Rinkydethe on May 20, 2015
I ordered my saree on 12th may...still i didn't get my sarees...no1 even sent me atleast confirmation message...not even picking up call...i knw u r not taking any action after puting this msg still doing for self satisfaction...plzzz do some thing......
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Regarding the Cancellation of My Order

User
 avanimehta468 on May 20, 2015
Hi! This is regarding my order #100622543 dated 2/5/2015. I ordered a jewellery worth 599 rupees which turns out to be out of stock after I placed my order. I request you to cancel my order and refund the money into my account. Thank You Avani Mehta...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Regarding poor quality of dress material

User
 Param62 on May 20, 2015
Hi, This is Paramjeet Kaur from Ludhiana. i ordered one dress from your craftsvilla, the dress was looking so pretty when i saw the picture. But in actual the material of dress was so bad and i can't wear that dress in any function.And i want to cancel my order also. Please collect that dress. My transaction # is 100693179 (placed on May 11, 2015 at 4:10 PM) Designer JDCREATION, Sku MJDCR50819508390, Rs. 2, 349. My adress is PU Extension Library, Near Fountain Chowk, Opposite Pavilion mall, Mall Road, Ludhiana. Phone No 7837395028...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Poor in delivery service

User
 priyakakkar on May 19, 2015
Hello Team I was place the two order from your site before 10 days, But till date the product is not deliver to me. this was very urgent to me, i need it by friday, IF it possiable then please confimr me, otherwise i am cancel this order....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - not satisfy money back

User
 Aditi Chavan Behera on May 18, 2015
i order one saree ..i received product today on 18th may The product is totally different frm the description given abt the cloth material& the colour is totally different frm the picture that is shown in ur site material is so cheap .We were nt satisfied with your product& we request you totake our product back &give cash back at home.And u assured us that you will take our product back & will give our moneyback within 2daysof delivery.Plz send ur delivery man today to take our order back& plz give our cash back to us...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Bollywood Lehenga Choli AS004

User
 Anjali Choudhary on May 18, 2015
11 may ko humne oredr kiya tha...abhi tk nai phucha hai...aur credit card main se rupess bhi cut kr liye hai...is adress pe mgwaya tha SHIPPING ADDRESS rajesh kumar rajesh kumar s/o karam singh new civil line.st.no.07.h.no.291 hoshiarpur, Punjab, 146001 India T: 7696733739...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - Refund is not done. #231167 Initiate the return for item 100538078 MBOLL27902628270

User
 Joshi manisha on May 18, 2015
Hi, I had booked one complaint with craftvilla team to refund my money. Amount is 2500/- rupees. I have ordered one saree which was defective one and low quality one. So I have return the product. Now almost one month pass still they hadn't done my refund payment. Please. Check with craftvilla team. They doesn't response on mail too. Please take care of my request. Manisha Joshi Joshimanisha2007manisha@rediffmail.com...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - I'm mailing them for my money n they r not giving and even not responding my mail too

User
 Sakina Shaikh on May 17, 2015
I took dress n saree from your site i don't need it. N i don't want because the quality of dress n saree is not good and it is also unstiched. I didn't like too. From 2 week I'm mailing to your website n calling u put u r not picking up my cal n wven u r not responding my mail. I want my money back which i have spend on ur stupid clothes. I need my 2500rs back frm u all n come n take ur material back. And they r just sending stupid tickets. Which is no use for me...
Complaint comments Read comments [1] Complaint category Online Shopping

CraftsVilla.com - Cash back bcoz of poor quality

User
 Shweta Saraf on May 16, 2015
we received ur order on 16th may 2015, but after seeing the product, we were not satisfied at all. The product is totally different frm the description given abt the cloth material& the colour is totally different frm the picture that is shown in ur site.We were nt satisfied with your product& we request you totake our product back &give cash back at home.And u assured us that you will take our product back & will give our moneyback within 2daysof delivery.Plz send ur delivery man today to take our order back& plz give our cash back to us......
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - money back

User
 mpatra4133@gmail.com on May 15, 2015
we received ur order on 14th may 2015, but after seeing the product, we were not satisfied at all. The product is totally different frm the description given abt the cloth material& the colour is totally different frm the picture that is shown in ur site.We were nt satisfied with your product& we request you totake our product back &give cash back at home.And u assured us that you will take our product back & will give our moneyback within 2daysof delivery.Plz send ur delivery man today to take our order back& plz give our cash back to us....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - cash back at home and take our order back

User
 kapil damani on May 15, 2015
we received your order on 11 may, 2015.But after seeing the product, we were not satisfied at all.The product is totally different from the description given about cloth material and infact the colour is also totally different from the picture that is shown in your site.We are not satisfied with your product and would request you to take our order back and give cash back at home.We complained on your customer care site within 24 hours of delivery but still you didn't send anyone to take our order and to give our cash back to us.And you assured us that you will take our order back and will give our...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

CraftsVilla.com - wrong product delivered

User
 Plavita on May 15, 2015
This is to intimate you that my ordered has been wrongly delivered. It was a prepaid order and now i dnt have any contact no even that lands @ Craftsvilla.com Kindly get the corrected order delivered within this week and arrange the return of this wrong product at ur earliest. Its a great mental harassment. I had ordered a "sri devi grey sari" n the delivered item is "shilpa shetty blue sari". Plz get it corrected by the end of the day. Thanking you. Plavita Bora. Asm...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

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Refund is not done. #231167 Initiate the return for item 100538078 MBOLL27902628270