CraftsVilla.com — Bad quality of dress material delivered from craftsvilla:-refund of Transaction No:[protected] and Shipment No[protected]

Address:

Mumbai City, Maharashtra

I have ordered blue anarkali -order having Transaction No:[protected] and Shipment No:[protected], DATE: July 9, 2015 on Jul 13 2015, from crafts villa that totally different as displayed . [amount 1799(material cost) +100(delivery cahrges)] =1899 I mail them for refund they Requested me to send the received product back to the designer address within 7 days after delivery. i courier the product and it was deleivered on Jul 20 2017 but till now there is no mail and no refund given by them, no status updated by craftsvilla side that when they are going to give back my money . I frquently buy the things from other online sites .but never seen this type of response, actually aftre purchasing from craftsvilla, customers has to be alerted . may be this a fraud company kindly refund my money so,